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Wilson Toyota of Ames

Ames, IA

4.5
3,876 Reviews

2212 S Duff Ave

Ames, IA

50010

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Showing 3,876 reviews

May 20, 2022

Took it in for a recall & ordered a new key fob since I misplaced my original key fob. Some miscommunication happened regarding fob. More

by Dgbe1419
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kaley
May 20, 2022

all was very good and was in and out in no time at all. will be back for other service items. More

by DMOURLAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service area employees
May 20, 2022

The people are courteous, efficient, and thorough in their explanations of the services that were performed. More

by GAELLISRD
Recommend Dealer
Yes
Employees Worked With
Kaley Exline
May 20, 2022

We have been very happy with the experiences we had at the dealer ship. Friendly and willing to help or answer questions. More

by rclarson12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayley Exline, Matt a tech and Jordy in body shop.
May 19, 2022

Takes a long time to wait for service. 2 hours for oil change and inspection. More

by stacie.brush
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure
May 19, 2022

Friendly and easy to nook an appointment. Shared with me me what needed to be done. More

by ccpick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Miller
May 19, 2022

3:15 oil change appointment and waited 90 minutes. What good is an Appointment? Wait time only concern. More

by krised60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melton Pruitt, Zach
May 19, 2022

Very pleasant service associate. Way cheaper than I expected. Check out asscociate very nice. Outdoor seating in the shade while I waited More

by MARTYBOES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Mendoza
May 18, 2022

Everyone was pleasant. efficient and more important great service! Always willing to take time to answer questions and concerns. More

by maryhpappas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Wolf, Austin See
May 18, 2022

It was fine. No complaints at the service. They were confused as far as oil change timing but other than that it was smooth. More

by john.welch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
No clue.
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