Wilson Toyota of Ames

There was nothing wrong with the service, however I was told it may take about 2 hours. It ended up taking 3 hours. There was no communication. I had to go up to the desk twice to try to find out what was told it may take about 2 hours. It ended up taking 3 hours. There was no communication. I had to go up to the desk twice to try to find out what was going on. Better communication while I was waiting over an hour longer than quoted time would have been much appreciated. More

The initial service team, both the young females and the young man know almost everything about my vehicle about how it should work and what could be the problem with it before the technician diagnosis it i young man know almost everything about my vehicle about how it should work and what could be the problem with it before the technician diagnosis it in the shop. I drive by another Toyota dealer to come to Ames where a Small Town Caring atmosphere is present in a knowledgeable repair shop.. The sales department has the same caring small town caring atmosphere with many great Toyota's to chose from. More

The staff is very friendly and they took good care of my Toyota Camry. I recommend them for any kind of service for your car. Toyota Camry. I recommend them for any kind of service for your car. More

Purchased Camry Hybrid at Wilson Toyota and they have done all routine service on the vehicle. The staff has always been helpful, courteous and prompt. done all routine service on the vehicle. The staff has always been helpful, courteous and prompt. More

The service was great that was done on the vehicle. The service advisor was not. She assumed multiple items and never asked if that was what was needed which only added cost to our visit. The service advisor was not. She assumed multiple items and never asked if that was what was needed which only added cost to our visit. More

Great customer service representative and quick wait time and very helpful on recalls and information on my viechial. I love my Toyota and the service we have received. I also love the apps I've been able t and very helpful on recalls and information on my viechial. I love my Toyota and the service we have received. I also love the apps I've been able to use to keep me informed about everything concerning my viechial. More

Brad my sales man was awesome and made sure all my needs were met. I will definitely buy another vehicle from Brad were met. I will definitely buy another vehicle from Brad More

Best customer service around, after sale service is amazing! I would buy from them each and every time. amazing! I would buy from them each and every time. More

I got a very friendly greeting. The wait time was much shorter this time. Very helpful . The wait time was much shorter this time. Very helpful . More

Very well organized. Was very attentive to detail when he was explaining all of the features of the van. Was very attentive to detail when he was explaining all of the features of the van. More