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Wilson Toyota of Ames

Ames, IA

4.5
3,876 Reviews

2212 S Duff Ave

Ames, IA

50010

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Showing 3,876 reviews

February 11, 2022

Always friendly, courteous and informative on the processes being done. I always feel the service department has my experience pleasant all the time. More

by spsaienga
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CJ Mayou, Jackson Hall
February 11, 2022

All the staff were helpful. Jeremy greeted me and did a great job. The wait time for an oil change and tire rotation was two hours, somewhat longer than I expected, but they were short-staffed. Overall, gr More

by dethompson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Mendoza was great to work with in service, a nice young man.
February 11, 2022

They worked worked with me on an intermittent problem and helped solve it. I appreciated their flexibility. More

by TIM.MILLS
Recommend Dealer
Yes
Employees Worked With
Kaley Exline
February 11, 2022

Thanks for having good employees who care about doing a good job! My Tundra did not have oily hand prints, and the little things matters to me. I know dealing with the public is hard sometimes so keep up t More

by Jeff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All services staff from drop off to to cashiers 5 stars!, Devan Parsons
February 11, 2022

It took 2 hours and 20 minutes to get a oil change and that is ridiculous when i made an appointment! I am not happy, why make an appointment? More

by steff_h2001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jenna
February 10, 2022

Fast, friendly and efficient service. Got me in and out fairly quickly. Shuttle driver was most excellent. More

by MMBREKKE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
February 10, 2022

Service department is really great! Answered a lot of questions,and found answers to the mystery issues we were having, also provided a shuttle to take you anywhere in Ames drop us off and pick us back u More

by jennifer leavy westphal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Pervier , CJ Mayou, Chad Christensen, Taybor Johnson
February 10, 2022

There was a timely complete service for my car carefully described by Jeremy with my questions answered More

by Stirm814
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy
February 09, 2022

Great Service, and representative kept us posted on progress. Nice Job Also visited with sales representative Ryan about a new Prius. He answered my question. More

by Ftdodgeman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Pervier , CJ Mayou
February 09, 2022

Love the service people. My car always comes back as clean as when they serviced it. More

by AUNTMARLYNN710
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Wolf
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