
Wilson Toyota of Ames
Ames, IA
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I feel the sales department is fantastic. Service needs to work on customer service and how to treat guest over the phone. Last time I was there I had to come back because it was not done correct. needs to work on customer service and how to treat guest over the phone. Last time I was there I had to come back because it was not done correct. No compensation for gas or anything. We live almost 2 hours away. This time the gentleman that answered the phone acted like it was a burden to schedule me. Not happy!!!!! More
Friendly and quick service but they didn’t reset my “maintenance needed” reminder on the dash so it still shows I need maintenance after service was completed. “maintenance needed” reminder on the dash so it still shows I need maintenance after service was completed. More
Mark Wacker is a great salesman. His customer service skills and patience with answering questions is excellent! Thank you Wilson Toyota for the nice van we bought. skills and patience with answering questions is excellent! Thank you Wilson Toyota for the nice van we bought. More
They did a great job with helping me with my mini van. Highly recommend this dealership and their staff. Thank you so much for my new ride. Sincerely, Susan Grandstaff Highly recommend this dealership and their staff. Thank you so much for my new ride. Sincerely, Susan Grandstaff More