Wilson Toyota of Ames

Charges 1 hr diagnostic that takes 10 minutes. 150 dollars! Should only charge the real time not estimated or minimum time. dollars! Should only charge the real time not estimated or minimum time. More

Greatly appreciated Zach's help setting up an appt right away. Kaley was very helpful and understood my desire to get the work done as soon as possible, since it is our only car. Tommy found the leaks and w away. Kaley was very helpful and understood my desire to get the work done as soon as possible, since it is our only car. Tommy found the leaks and was very thorough with his inspection. We greatly appreciated the service we received! More

Always maintained my car well since 2011. It’s still running very well. I appreciate the courteous service. running very well. I appreciate the courteous service. More

Got my car in very quickly. The customer service was very good and transparent. However, I was surprised the inside of my car was dirtier than when I picked it up versus when I dropped it off. Dusty very good and transparent. However, I was surprised the inside of my car was dirtier than when I picked it up versus when I dropped it off. Dusty finger prints on the steering wheel, dash and door handles. I liked it better when dealers used to wash and vacuum out your vehicles as part of the service. More

Very helpful and explained all repairs. Kaley followed up to give me information for an upcoming tire sale. up to give me information for an upcoming tire sale. More

Great service, they know how to take care of your vehicle professionally. Staff are ready to answer all your questions. professionally. Staff are ready to answer all your questions. More

I bought the truck and I had a huge problem that caused me not to be able to drive the truck so I called the salesman I dealt with and they kind of brushed it off like it was no big deal, called another ti me not to be able to drive the truck so I called the salesman I dealt with and they kind of brushed it off like it was no big deal, called another time and was told they were checking on it and they would call me back. Never received a call back so I waited a day and called again, nothing. Not very impressed with how that situation was dealt with. I ended up having to resolve it my self and haven’t heard from them again a week after the first phone call back. More

I love to visit Wilson. CJ went beyond the call of duty to get my remote start working. We had to try a lot of different methods to get it right. He was patient and kind - and remediated our issue. He h to get my remote start working. We had to try a lot of different methods to get it right. He was patient and kind - and remediated our issue. He handled our situation professionally and with humor! Thank you for your great service! More

Great place for great service. Have been with for number years will continue as a satisfied one 😊 years will continue as a satisfied one 😊 More

Quality customer service, informed of expense of service needed for approval, service provided within the time quoted, very clean waiting area. needed for approval, service provided within the time quoted, very clean waiting area. More