Wilson Toyota of Ames

Service desk always welcoming. They do a great. Job of keeping me up to date with status of repair. keeping me up to date with status of repair. More

Always a pleasant experience. Courteous , knowledgeable , & I am always glad to drive away knowing my car is road ready. & I am always glad to drive away knowing my car is road ready. More

Taybor was very helpful and provided great customer service! He was fun to work with! service! He was fun to work with! More

I left my vehicle in the morning when I went on road trip for the dealership. When I returned they had not yet worked on my car but they immediately got it in and had it done within the hour.. when I left for the dealership. When I returned they had not yet worked on my car but they immediately got it in and had it done within the hour.. when I left in the morning they did not know when I would be back. I told them that I would be out most of the day but got bsck earlier than I expected. More

I aas very happy with the service of my sales person Chad Christensen, I told what i was looking for and he had in a pickup asap. He was very knowledgeable about the vehicle. over all an awesome experience w Christensen, I told what i was looking for and he had in a pickup asap. He was very knowledgeable about the vehicle. over all an awesome experience with Wilson Toyota and Chad! More

I love the attention this dealership gives to my van. Dan W. is great. Always calls if there is more to be done than I expected. I love the way they check out everything. Love the fact that I can get a Dan W. is great. Always calls if there is more to be done than I expected. I love the way they check out everything. Love the fact that I can get a loaner car. Thanks Wilson's More

Easy to deal with. I bought the Explorer and wanted the scratches buffed out and touched up with paint. Salesman said he would get it done. Looks like it wasnt. And I used to buff cars for a living. So scratches buffed out and touched up with paint. Salesman said he would get it done. Looks like it wasnt. And I used to buff cars for a living. So I can tell it wasnt done. More

Once again Wilson Toyota provided excellent and speedy service! No one else can compare with Wilson's personal and friendly car care! service! No one else can compare with Wilson's personal and friendly car care! More

Very accommodating and very professional. We will always recommend it to others if they ask us. recommend it to others if they ask us. More

I called and made an appointment to get my oil changed. I dropped my car off and it took about 5 minutes for the service person to come out. Once they service person which was a young lady everything went g dropped my car off and it took about 5 minutes for the service person to come out. Once they service person which was a young lady everything went great and she was wonderful. I needed the oil changed and the AWD qas on. I left to get some work done and came back in about an hour and the service tech was parking my car. I just asked if itvwas anything big and he told me what was wrong but said the service person would explain further. I went in and service was really busy and my service person had a line. After she helped 9 people I went in and she was texting me. She apologized and said she was sorry but did not realize I was back. It really would not have mattered as she was busy. However the other service people seemed not to be busy. I mentioned this and she made an excuse for them and then said she loves to help customers which was appropriate. However someone needs to correct this. I also thought the diagnostic was high , 130, so I checked Toyota DSM and they charge 160. More