
Wilson Toyota of Ames
Ames, IA
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Terrible customer service issue with waranty every time I have issue. I had to pay omaha Toyota $250 to diagnose and take off remote start that was causing issues. Wilson only made it right after I said how have issue. I had to pay omaha Toyota $250 to diagnose and take off remote start that was causing issues. Wilson only made it right after I said how displease i was. They made me drive 2.5 hrs from omaha to get it replaced and were originally going to make me pay another service fee. Corin Toyota of Bellevue told me they would of stood behind the remote start if they put it in and not made me drive. They would of had the dealer do the work and they would of paid. More
Brenden Flack in Sales and Lonny Rugg in the body shop were terrific, along with the sales Manager Steve. The vehicle we purchased had a lot of flaws on the front end, scratches, and undersized tires. Eve were terrific, along with the sales Manager Steve. The vehicle we purchased had a lot of flaws on the front end, scratches, and undersized tires. Everyone worked with us to get these things addressed and the vehicle now looks much better. We greatly appreciate how well the sales team, detailers, and body shop all worked with us to get the vehicle looking so good. It was a great team effort, and we are now very happy with the purchase. More
The processing of financing my lease was made very simple with Becky’s help. I also spoke to salesman Brad for a short while who provided me with insight into various car purchasing avenues moving forward. with Becky’s help. I also spoke to salesman Brad for a short while who provided me with insight into various car purchasing avenues moving forward. More
Higher priced than most. They’re not likely to work on the pricing or be flexible with them. It’s a nice environment though. Friendly staff. Mostly. the pricing or be flexible with them. It’s a nice environment though. Friendly staff. Mostly. More
Hello again. I wrote a review of the service Dept yesterday and forgot to praise one person: Doug, who drove the shuttle between Wilson’s and our home. He was a wonderful person. He certainly was a g yesterday and forgot to praise one person: Doug, who drove the shuttle between Wilson’s and our home. He was a wonderful person. He certainly was a good driver, but also an awesome conversationalist! More