Wilson Toyota of Ames

Wilson Toyota went beyond in making my visit as comfortable as possible. The repair was estimated to take approximately 6.5 hours. I live out of town and was in Ames to have for this scheduled ap comfortable as possible. The repair was estimated to take approximately 6.5 hours. I live out of town and was in Ames to have for this scheduled appointment. Wilson Toyota gave me a loaner car so I did not have to sit is the waiting room until the work was completed. Great job. More

Great service, simple process, no pressure, fair trade-in value. Overall, this was hands down the most pleasant car buying experience I have ever had. Will certainly give them my business in the future. value. Overall, this was hands down the most pleasant car buying experience I have ever had. Will certainly give them my business in the future. More

Always good service and prompt. Been coming to Toyota for many years and have always had excellent care. Have had several models and no problem from any. many years and have always had excellent care. Have had several models and no problem from any. More

I did a review on my salesperson yesterday (who was excellent!). Today I will talk about the gentleman whom I did the closing papers with. He also was excellent!! I was not able to locate my title an excellent!). Today I will talk about the gentleman whom I did the closing papers with. He also was excellent!! I was not able to locate my title and had planned on going to the court house to order a replacement. They called me and told me that they could have me fill out paperwork to order the replacement in your office and it would be sent directly to you. THIS MADE EVERYTHING SO EASY!! THANK YOU!! More

We had our Rav 4 serviced. There was a question about the filter. We tried to call back, but none answered the phone. Poor service. filter. We tried to call back, but none answered the phone. Poor service. More

Great customer service, we have always enjoyed being a repeat customer there as they always take care of us! We would definitely recommend somebody going to visit Wilson Toyota of Ames! repeat customer there as they always take care of us! We would definitely recommend somebody going to visit Wilson Toyota of Ames! More

I couldn’t be happier with the staff at Wilson Toyota. They were extremely helpful, very courteous and wonderful to work with. I will definitely recommend them to my friends and family! They were extremely helpful, very courteous and wonderful to work with. I will definitely recommend them to my friends and family! More

Jason was very thorough letting me know what they would still have to do to figure out my air conditioner. I will need a car next week while you tear my dash apart for the day. still have to do to figure out my air conditioner. I will need a car next week while you tear my dash apart for the day. More

Made an appointment 7-12-21, earliest I could get in for regular service (tire rotation) was the 20th. Arrived 8:28am for the 8:30 appointment. Service completed at 10 am seems excessively long for tire rot regular service (tire rotation) was the 20th. Arrived 8:28am for the 8:30 appointment. Service completed at 10 am seems excessively long for tire rotation and service checks. More

I was disappointed that my appointment was delayed because there was no 2 inch in stock. I called twice to the service department with five available and would add to my appointment. The parts emplo because there was no 2 inch in stock. I called twice to the service department with five available and would add to my appointment. The parts employee did not update my appointment with installing the 2 inch hitch. I had two other appoints on Wednesday and ended up being late for both. I was very unhappy with the delays and mixup for my appointment. I confirmed my appoint and had notes about the installation of the hitch. More