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Wilson Toyota of Ames

Ames, IA

4.5
3,878 Reviews

2212 S Duff Ave

Ames, IA

50010

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Showing 3,878 reviews

July 20, 2021

Jessica and the entire staff were very friendly and helpful during the purchase of our new Avalon. Always have good service at Wilson’s Toyota ! More

by Sandi1284
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Michalowski 5 stars, CJ Mayou
July 20, 2021

Great customer service, and no high pressure sales.They listen to you and do their best to get you what you want and need! Will definitely go back for our next car! More

by Kjblkblt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The woman in finance was great!, Mark Wacker
July 20, 2021

I wish I could give this more stars. Devan Parsons was amazing for giving me a great price on my old vehicle, letting me test drive the vehicles I wanted and helping me seal the deal within an hour. The e More

by ijpinto
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devan Parsons
July 20, 2021

Dan helped facilitate a refund for an overcharge on a broken part. He made the first move to reach out to me based on a satisfaction survey I had completed and was very understanding of the issue. I am e More

by athomas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan
July 20, 2021

I'm a big fan of Wilson Toyota. My 3-star rating is due to the time spent for an oil change and tire rotation. My appointment was at 1:45 and I wasn't leaving the service department until after 3:30. More

by craiglrover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't recall any names.
July 19, 2021

From a confident and pleasant sales rep to an awesome support staff we were impressed by the many staff. What a comfortable and welcoming dealership. More

by Hayourmommyranaway
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Baker, CJ Mayou, Taybor Johnson
July 19, 2021

It took 2 ¹/2 hours the first oil change while I waited.. You forgot to call me my truck was done on this oil change. More

by jkoudelka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Austin See
July 19, 2021

I was there for some warranty work and to fix an annoying rattle. Upon completion, my car wasn’t where I thought it would be. Dan Wolf just happened by, ran and tracked down my vehicle and drove it to me. Da More

by Wouldn't buy anywhere else
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Wolf
July 19, 2021

Buying a new vehicle was pretty painless. Austin was great to work with and Becky made the paperwork side of things a breeze! Definitely recommend. More

by Beth C
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin See
July 19, 2021

First time customer for new car purchase. Had to put money down on a vehicle scheduled to be delivered. The car was delivered as promised. The buying process was easy. Encountered a small problem with t More

by TEWELTY77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Conner Christensen
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