Wilson Toyota of Ames

Dan helped facilitate a refund for an overcharge on a broken part. He made the first move to reach out to me based on a satisfaction survey I had completed and was very understanding of the issue. I am e broken part. He made the first move to reach out to me based on a satisfaction survey I had completed and was very understanding of the issue. I am extremely pleased with the service! More

I'm a big fan of Wilson Toyota. My 3-star rating is due to the time spent for an oil change and tire rotation. My appointment was at 1:45 and I wasn't leaving the service department until after 3:30. to the time spent for an oil change and tire rotation. My appointment was at 1:45 and I wasn't leaving the service department until after 3:30. More

I was there for some warranty work and to fix an annoying rattle. Upon completion, my car wasn’t where I thought it would be. Dan Wolf just happened by, ran and tracked down my vehicle and drove it to me. Da rattle. Upon completion, my car wasn’t where I thought it would be. Dan Wolf just happened by, ran and tracked down my vehicle and drove it to me. Dan has always been like this - a great guy who gets things done. More

Buying a new vehicle was pretty painless. Austin was great to work with and Becky made the paperwork side of things a breeze! Definitely recommend. great to work with and Becky made the paperwork side of things a breeze! Definitely recommend. More

First time customer for new car purchase. Had to put money down on a vehicle scheduled to be delivered. The car was delivered as promised. The buying process was easy. Encountered a small problem with t money down on a vehicle scheduled to be delivered. The car was delivered as promised. The buying process was easy. Encountered a small problem with the incorrect VIN on documents, which was a little frustrating. However, they caught the problem and signing papers again got us a lower interest rate. More

It took 2 ¹/2 hours the first oil change while I waited.. You forgot to call me my truck was done on this oil change. You forgot to call me my truck was done on this oil change. More

From a confident and pleasant sales rep to an awesome support staff we were impressed by the many staff. What a comfortable and welcoming dealership. support staff we were impressed by the many staff. What a comfortable and welcoming dealership. More

Having moved away from Ames for six years and now returned the people at Wilson Toyota exhibited top notch friendly service found in Iowa. My car was expertly serviced returned the people at Wilson Toyota exhibited top notch friendly service found in Iowa. My car was expertly serviced More

Always great service. They meet and greet you with a smile, and I especially like the thorough recap of the inspection at they end of my visit. smile, and I especially like the thorough recap of the inspection at they end of my visit. More

The woman in the service area was very friendly and answered all of my questions. The work was completed as promised. I appreciate the service departments friendliness and efficiency. answered all of my questions. The work was completed as promised. I appreciate the service departments friendliness and efficiency. More