Wilson Toyota of Ames
Ames, IA
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My daughter went here to service Camry, engine just stop working at stop light, she asked to check what is going on + to do regular oil service. They didn't do oil service, they didn't find what was wrong working at stop light, she asked to check what is going on + to do regular oil service. They didn't do oil service, they didn't find what was wrong with the car, add engine oil and charge $150 - this is not the service I expect from Toyota. More
Friendly staff, clean waiting room. No complaints. I will continue to bring my Prius here in the future. My wait was a bit longer than quoted, but I passed the time with their fast WiFi. Recommend. continue to bring my Prius here in the future. My wait was a bit longer than quoted, but I passed the time with their fast WiFi. Recommend. More
We love Wilson Toyota they are efficient and do great work on our vehicles. They are always pleasant and on time when it comes to our service and repair appointments. work on our vehicles. They are always pleasant and on time when it comes to our service and repair appointments. More
The service was incredible, travel from out of state to pick up my new Toyota RAV4. All of the paperwork, prep on the vehicle was ready when I arrived with my trade. pick up my new Toyota RAV4. All of the paperwork, prep on the vehicle was ready when I arrived with my trade. More
Work was done well. There was some confusion by the person checking in the car, regarding the work to be done. Issue straightened out quickly. person checking in the car, regarding the work to be done. Issue straightened out quickly. More
I have brought my vehicles to this service center for several years. They have been upfront and honest with me each time.They seem to be genuinely concerned for my comfort and satisfaction with the decis several years. They have been upfront and honest with me each time.They seem to be genuinely concerned for my comfort and satisfaction with the decision making process regarding the service at each visit. More
Give Kaley and Matt more money. They were awesome to talk too. Everything I want in a my experience when it comes to customer service. And my name is Nick brennan not Jeffrey brennan too. Everything I want in a my experience when it comes to customer service. And my name is Nick brennan not Jeffrey brennan More
Of the dealerships I went to it was the only dealership not charging over msrp for the vehicle I wanted. Was also able to get exactly what I wanted faster then any other dealer not charging over msrp for the vehicle I wanted. Was also able to get exactly what I wanted faster then any other dealer More
Efficient, completed service on time. Accommodated me when I arrived late for my appointment. Explained all work done and condition of tires, brakes, etc. Clean, well-kept waiting area. Friendly, helpful when I arrived late for my appointment. Explained all work done and condition of tires, brakes, etc. Clean, well-kept waiting area. Friendly, helpful staff. More
Bad customer service. The saler saler never make me feel welcome and didn't do his job. He didn't do anything to get connected with the bank. His behavior was like someone who didn't want sale me the car. welcome and didn't do his job. He didn't do anything to get connected with the bank. His behavior was like someone who didn't want sale me the car. Very weird to me. I bought it because I wanted. I'll never come back here. More



