Wilson Toyota of Ames

We was very pleased with the complete service provided. Kevin Gift was very easy to work with and very knowledgeable. Jack Taylor as like from the past very fast and friendly and a great no pressure atti Kevin Gift was very easy to work with and very knowledgeable. Jack Taylor as like from the past very fast and friendly and a great no pressure attitude. More

Efficient, completed service on time. Accommodated me when I arrived late for my appointment. Explained all work done and condition of tires, brakes, etc. Clean, well-kept waiting area. Friendly, helpful when I arrived late for my appointment. Explained all work done and condition of tires, brakes, etc. Clean, well-kept waiting area. Friendly, helpful staff. More

Of the dealerships I went to it was the only dealership not charging over msrp for the vehicle I wanted. Was also able to get exactly what I wanted faster then any other dealer not charging over msrp for the vehicle I wanted. Was also able to get exactly what I wanted faster then any other dealer More

Give Kaley and Matt more money. They were awesome to talk too. Everything I want in a my experience when it comes to customer service. And my name is Nick brennan not Jeffrey brennan too. Everything I want in a my experience when it comes to customer service. And my name is Nick brennan not Jeffrey brennan More

This dealership is fantastic to buy a car from. The people are great. The shop is wonderful.All in all Toyota is a wonderful place to buy a car. people are great. The shop is wonderful.All in all Toyota is a wonderful place to buy a car. More

Easy check in and check out - didn’t need to worry about a lot of paperwork (and the time it takes for the paper work)! a lot of paperwork (and the time it takes for the paper work)! More

It took twice as long as they initially quoted! I wised that I'd have had more communication about their setbacks. But all in all, I got my car back in fair shape. that I'd have had more communication about their setbacks. But all in all, I got my car back in fair shape. More

Bad customer service. The saler saler never make me feel welcome and didn't do his job. He didn't do anything to get connected with the bank. His behavior was like someone who didn't want sale me the car. welcome and didn't do his job. He didn't do anything to get connected with the bank. His behavior was like someone who didn't want sale me the car. Very weird to me. I bought it because I wanted. I'll never come back here. More

Jason took responsibility and went the extra mile for us when we had lug nut issues on our way home from Spirit Lake on a Sunday. He arranged for the car to be towed back to Ames and fixed on Monday - all a when we had lug nut issues on our way home from Spirit Lake on a Sunday. He arranged for the car to be towed back to Ames and fixed on Monday - all at no charge to us. He answered our questions, and invited us to return after a few days so that he could check them out after we had driven it for awhile. More

It was a good experience and we felt the dealership was working for us. Chad was very helpful. Finance department wasn’t pushy when offering extended warranties. working for us. Chad was very helpful. Finance department wasn’t pushy when offering extended warranties. More