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Wilson Toyota of Ames

Ames, IA

4.5
3,876 Reviews

2212 S Duff Ave

Ames, IA

50010

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Showing 3,876 reviews

June 09, 2021

No confirmation by text or email of service or cost. Service manager stated cost was $300 more than given on phone. Manager tried to talk me into different product. More

by Ronald.Beane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jenna Tieskoett
June 08, 2021

I made an appointment to have my oil changed a week prior to needing it done. I arrived at my appointment time. After waiting 1 hour and 45 minutes, I asked someone how soon my car would be done. She told m More

by duzerdog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
She didn’t give me her name
June 08, 2021

Oil change and replaced one tire valve pressure sensor but decided to replaced two more TVPS (Dealer only had three) 3 hours for this SIGH More

by Chairaq
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kelley Exline , Wilson Toyota
June 08, 2021

Very professional , staff is very helpful. does the job complete and has reliable. If you need things done during inspection ,they let you know along with the price it will cost. More

by jemil42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica
June 08, 2021

Jason provides knowledgeable information about what needs to be done when I have questions. He makes sure all the details are covered and when I leave I feel like everything is as it should be. More

by GINNYARTHUR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Stensland
June 07, 2021

We are new customers to Wilson’s and so far have only positive things to say. The staff go above and beyond. We have recommended to family and friends. Thank you! More

by iahawkfan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Christensen
June 07, 2021

Great and efficient service. Staff explained the process. There was plenty of indoor and outdoor seating for social distancing. I would recommend Wilson’s service department. More

by Pat
Recommend Dealer
Yes
Employees Worked With
Service dept
Jun 07, 2021 -

Pat responded

I have no additional comments

June 07, 2021

Everybody working there were so nice and super helpful. They went above and beyond to answer all my questions. Also, the wait time for the servicing of my car wasn't as long as I was expecting. This was my More

by aprild7879
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service employees
June 07, 2021

Wilson did a great job of replacing our flat tire with a new tire. The service department is always professional and friendly we love Wilson Toyota More

by hawkeyetate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Our advisor was a female, but I don’t know her name
June 07, 2021

I am pleased with Wilson Toyota service department, they are friendly, prompt and had my Prius ready to go in short order. I would recommend them highly.... More

by KATHIE.FLACK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CJ Mayou
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