Wilson Toyota of Ames

Last week, I had an excellent experience at Wilson Toyota where I took our 2017 Camry for a 5,000 mile service check. I was cordially greeted by Service Advisor Kaley Exline, and she patiently and carefully where I took our 2017 Camry for a 5,000 mile service check. I was cordially greeted by Service Advisor Kaley Exline, and she patiently and carefully went through all my concerns. Throughout my appointment, I was very impressed by this service advisor's professional and courteous, personable manner. The work on our vehicle was very thorough, and I was in and out in about one hour. I have been very impressed with the Wilson Toyota Service Department in the past, and I was most pleased on this visit. More

Jessica was amazing, very helpful, courteous, friendly, knowledgeable, and she did not try to push me into something that I did not want at all, she was fantastic!! knowledgeable, and she did not try to push me into something that I did not want at all, she was fantastic!! More

I’ve had great service from Wilson Toyota in the past, but they were a little off their game today. My tire rotation took an hour & 20 minutes to complete, apparently because they got backed up. I was als but they were a little off their game today. My tire rotation took an hour & 20 minutes to complete, apparently because they got backed up. I was also curious why the work order was in my husband’s name and they called for him when it was done, as the car is in my name and I made the appointment. More

I'm about to take a long road trip, and I took my RAV4 in for an inspection. The whole process was quick, easy and efficient. Now I can begin my drive knowing my car is in good running condition. Great pe for an inspection. The whole process was quick, easy and efficient. Now I can begin my drive knowing my car is in good running condition. Great peace of mind! More

The body shop people couldn't have been any more accommodating. Lonnie and Nick were very helpful and got my truck fixed fast. No surprises. Thanks accommodating. Lonnie and Nick were very helpful and got my truck fixed fast. No surprises. Thanks More

Courteous service, waited less than an hour for oil change, tire rotation and 15,000 mile service check. In at 7AM and gone before 8. change, tire rotation and 15,000 mile service check. In at 7AM and gone before 8. More

Kind and professional staff. Scheduling an appointment was fast and easy. Performed service exactly as requested with no hidden or surprise fees. Service manager even asked me in person if I had any quest was fast and easy. Performed service exactly as requested with no hidden or surprise fees. Service manager even asked me in person if I had any questions when I picked up my vehicle ! More

I always feel like I am getting good service even though I wonder about pricing. I wish there was a way at times to not have to pay all at once. I wonder about pricing. I wish there was a way at times to not have to pay all at once. More

Had a wonderful experience with Chad Christensen! I told him what I was looking for and price and he went to battle for me! Greatly appreciated! Great customer service and was a fast experience getting ever him what I was looking for and price and he went to battle for me! Greatly appreciated! Great customer service and was a fast experience getting everything done! Love my new ride, RAV4. Thank you, Chad! More

Convenient efficient very nice waiting room which has good coffee and comfortable chairs and good selection of magazine . Advisors kept me informed of what was going on good coffee and comfortable chairs and good selection of magazine . Advisors kept me informed of what was going on More