Wilson Toyota of Ames

I had an appointment and it took almost 2 hrs to complete an oil change and vehicle inspection. That is way too long I had other appointments that I was not able to get to because I allowed an hour thinking an oil change and vehicle inspection. That is way too long I had other appointments that I was not able to get to because I allowed an hour thinking that would be plenty. More

Great service all around! Friendly and knowledgeable employees make it a pleasure to do business there! Friendly and knowledgeable employees make it a pleasure to do business there! More

Friendly salesmen offering assistance from the time I walked through the door until I left. walked through the door until I left. More

We had a very positive experience while purchasing our 2023 Highlander. Everyone we dealt with were knowledgeable, courteous and friendly! 2023 Highlander. Everyone we dealt with were knowledgeable, courteous and friendly! More

The team at Wilson's is amazing. Great service and very helpful and very friendly Great service and very helpful and very friendly More

Great experience. Pleasant people to interact with. Informed me of work needed, cost of job, and time frames clearly. Pleasant people to interact with. Informed me of work needed, cost of job, and time frames clearly. More

Great service, nice staff! Fair price for our trade in. Would go back to them again. Fair price for our trade in. Would go back to them again. More

The dealership is very clean and comfortable for customers to wait for their cars to be serviced. The service staff is very courteous and professional. customers to wait for their cars to be serviced. The service staff is very courteous and professional. More

Austin was very knowledgeable and professional. He took the time to answer all my questions and helped set up my phone and apps. Greatly appreciate everything. Thank you. He took the time to answer all my questions and helped set up my phone and apps. Greatly appreciate everything. Thank you. More

Takes too much time with a simple oil change. Said it would be an hour and a half. Almost two hours later, I had to inquire about the status at the desk. charges items without doing service (fl Said it would be an hour and a half. Almost two hours later, I had to inquire about the status at the desk. charges items without doing service (fluids) as we filled the fluids the night before. Told the guy that checked the car in, but obviously did not listen. I caught the erroneously added charge before I paid the bill. We are seriously thinking of taking our Lexus to another place to have the oil changed as this poor service happened the last time we had the car in for an oil change. More