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Wilson Toyota of Ames

Ames, IA

4.5
3,875 Reviews

2212 S Duff Ave

Ames, IA

50010

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Showing 3,875 reviews

May 11, 2021

Wonderful people, Clean attractive facilities, Excellent service. They went way beyond my expectations in checking my vehicle over. Replaced the part that was a recall in less time than I thought they could More

by sjhanson70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackson Hall
May 11, 2021

Excellent service very courteous service people a nice clean environment to wait in. Gave constant updates on how your service was doing and just excellent friendly people More

by dlb2020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Wolf. Excellent service person to work with, Ryan Pervier , CJ Mayou
May 11, 2021

Kaley Exline was extremely responsive to my concern. Brook Shirley found a quick and inexpensive way to make the repair. Two of the best I’ve worked with at Wilson’s. More

by bkindreds
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kaley Exline and Brook Shirley
May 11, 2021

Fast, friendly and very informative customer service. My car has been very reliable, I’d definitely recommend Toyota Wilson to potential customers. I have no complaints! More

by rae.trt92
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Conner Christensen
May 10, 2021

I made an appointment for a-while-you-wait oil change. 2HOURS wait to finally get back on the road! Stop over scheduling your Techs! More

by RDENADEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
don't recall
May 10, 2021

It was Easy to schedule an appointment. Communication regarding the work that was done to my vehicle was excellent. Katelyn, the service advisor, provided excellent service. More

by kdp1620
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katelyn
May 10, 2021

I appreciate the helpfulness and trustworthiness of Jessica In Sales. She gave me help in a short notice situation and then gave me the opportunity to get a vehicle in a tight market. More

by scottameier42
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica
May 10, 2021

Appreciate the service and resolution of my situation. Service rep explained cost and timing needed for additional service work. Gave me an additional oil change to correct service from prior appointment. More

by Pam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Stensland
May 10, 2021

Like I just wrote before I had to write this afay, owners are great people and they love Jesus Christ!! The service department is a great atmosphere and they will take care of their people! Jenna T. Heloed m More

by wjwwjw45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenna T
May 10, 2021

They always do a great job! Go through all the information about my car and explain all they did and let me know if anything needs work. More

by heidi.ball
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Team
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