
Wilson Toyota of Ames
Ames, IA
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I’ve been going there for years I’ve got friends and relatives that also go There after telling them how much I like it there and plan on going there for many more years as long as it stays the same I b relatives that also go There after telling them how much I like it there and plan on going there for many more years as long as it stays the same I bought several cars and a few vans all new More
The service department is top notch. I've dealt with them for over 10 years and never had a problem getting things fixed. If a problem needed a 2nd look it was done with no question. for over 10 years and never had a problem getting things fixed. If a problem needed a 2nd look it was done with no question. More
Came in for regular car maintenance. I only required an oil change as the technician determined I didn’t require tire rotation yet. My Prius has very low miles on it but they always check everything and o oil change as the technician determined I didn’t require tire rotation yet. My Prius has very low miles on it but they always check everything and only do the work required. Taking my car in is always a pleasure and I know its well taken care of each time. I am worry free when I drive my car because of the care and vigilance of your maintenance team. They are professional and friendly too. More
Great customer service. However, the estimate I received for services beyond regular maintenance was over-priced. I was able to get genuine Toyota parts and get repairs completed from a different place at for services beyond regular maintenance was over-priced. I was able to get genuine Toyota parts and get repairs completed from a different place at half the cost. Do your homework and go elsewhere for repairs. It may save you hundreds or thousands of dollars. More
Fast and reliable service.Good receivement.Better output and suggestions.I would prefer Wilson service in future for sure.Jason in service team is friendly. and suggestions.I would prefer Wilson service in future for sure.Jason in service team is friendly. More
This was our first service visit after getting our Highlander. Jamie the Asst. Service Manager was spectacular making me feel at home, telling me exactly what the process was, and helped direct me wit Highlander. Jamie the Asst. Service Manager was spectacular making me feel at home, telling me exactly what the process was, and helped direct me with questions in the sales area. All around a great experience and I look forward to coming back! More
Great customer service from Brad B! Will recommend and shop at Toyota of Ames here again. Friendly and willing to listen and find you the right vehicle. shop at Toyota of Ames here again. Friendly and willing to listen and find you the right vehicle. More
They were very accommodating. We set everything up by phone as we were on a trip and our car was totaled by hail damage. They had everything ready when we arrived. In a mater of a couple hours we were dr phone as we were on a trip and our car was totaled by hail damage. They had everything ready when we arrived. In a mater of a couple hours we were driving away in new vehicle. Jessica did a fabulous job getting things done. More
They had great customer service.The people I worked with were helpful, knowledgeable, and trustworthy. I felt very confident that they had my best interest in mind. were helpful, knowledgeable, and trustworthy. I felt very confident that they had my best interest in mind. More
Clean reception area. Service writer was attentive and listened to what we wanted. Prices were reasonable. Quotes for new tires were competitive and clearly spelled out. listened to what we wanted. Prices were reasonable. Quotes for new tires were competitive and clearly spelled out. More