Wilson Toyota of Ames

Austin was very knowledgeable and professional. He took the time to answer all my questions and helped set up my phone and apps. Greatly appreciate everything. Thank you. He took the time to answer all my questions and helped set up my phone and apps. Greatly appreciate everything. Thank you. More

Takes too much time with a simple oil change. Said it would be an hour and a half. Almost two hours later, I had to inquire about the status at the desk. charges items without doing service (fl Said it would be an hour and a half. Almost two hours later, I had to inquire about the status at the desk. charges items without doing service (fluids) as we filled the fluids the night before. Told the guy that checked the car in, but obviously did not listen. I caught the erroneously added charge before I paid the bill. We are seriously thinking of taking our Lexus to another place to have the oil changed as this poor service happened the last time we had the car in for an oil change. More

Had a minor problem after my service visit, they quickly fixed it and added a complementary service. fixed it and added a complementary service. More

Have bought from them before was a good experience. Hope this one will be also. Austin was good. Hope this one will be also. Austin was good. More

Easy to schedule the appointment and drop off my vehicle, and quick, clean and friendly. and quick, clean and friendly. More

Making the appt was very irritating. Automation did not give the choices I need and then cut me off at least twice. Automation did not give the choices I need and then cut me off at least twice. More

Quality work, wait time is reasonable. Friendly service advisors. They keep you informed. Will be back. Friendly service advisors. They keep you informed. Will be back. More

Great service great customer service didn’t have to wait for long Thanks again for taking such a good care to my car for long Thanks again for taking such a good care to my car More

Got me in at appointed time and did the service required. Also let me know that back wiper needed replacement soon. Also let me know that back wiper needed replacement soon. More

There was the cutest kid that walked by me. I believe he works there. Has the last name of Cooper. I believe he works there. Has the last name of Cooper. More