Back

Wilson Toyota of Ames

Ames, IA

4.5
3,874 Reviews

2212 S Duff Ave

Ames, IA

50010

Directions

By Type

Showing 3,874 reviews

April 21, 2021

Always good to work with and they listen to the customer. 25 word minimum is a little chatty for me. I hope you all have a great day. More

by LINDA-MARCUS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept
April 20, 2021

My experience was awesome. Armando listened and did not try any high pressure sales stuff. Can’t compliment Wilson Toyota or, Armando Pena enough. Great car, great deal, great experience! More

by rick.urquhart09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armando Pena
April 20, 2021

Overall I was satisfied. Waiting time was less. The only thing I did not like was that when I entered I waited more than 2 minutes in the car before someone came. More

by MNNGAKI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Christensen
April 20, 2021

The entire process from test driving to trading-in to purchasing was quick and easy. Very nice people to work with and I’d highly recommend this dealership. More

by mp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Pervier
April 20, 2021

Loved the new laptops with messages sent for approval to me for service real time. Loved it & the pictures. Thanks guys! Don’t remember service rep so an option for this on the survey would be apprecia More

by doreendenger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Christensen
April 20, 2021

Took me ahead of schedule Always prompt and friendly. Took me ahead of schedule Always prompt and friendly. Mechanics don’t get enough credit Lucky to have a Toyota dealership in this small town More

by Tax048
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All mechanics.... they do the job
April 20, 2021

That was the second time I was at the service department for 3 hours for Toyota Care and an issue and they still could not find the problem. I won't be back More

by Nickster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't know
April 20, 2021

Third vehicle purchased from this dealership. Always friendly, good value. They don’t always know a lot about the options on models that aren’t Toyota More

by kspackerstyle
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Wacker
April 20, 2021

Excellent maintenance service...they also noticed a nail in my tire as the looked over the entire vehicle. I appreciate their extra efforts. This was a major safety issue. More

by NANCYJOCARROLL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
April 19, 2021

Everyone at the dealership was so helpful and responsive. Can’t say enough good about them! The salesman (Chad) began hunting for the model I wanted before I even arrived on-site, which was such good custo More

by Cindy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Christensen, Conner Christensen
...
213
...