
Wilson Toyota of Ames
Ames, IA
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They did a great job with repairing my daughters car after an accident. The day I asked for a loaner car a Friday at 3pm, They told me if I could get there by 5 they would have one for me. after an accident. The day I asked for a loaner car a Friday at 3pm, They told me if I could get there by 5 they would have one for me. More
We have purchased several vehicles here over the past twenty plus years. Ryan has been a great sales person to work with and the service staff is top notch! twenty plus years. Ryan has been a great sales person to work with and the service staff is top notch! More
Service was fine, nice people, just very very slow. Over two hours for an oil change. This is the second time that a simple oil change has taken this long. On a system that schedules your time slots, this s two hours for an oil change. This is the second time that a simple oil change has taken this long. On a system that schedules your time slots, this should be a 30 minute turnaround max. Please work harder to improve your timeliness or hire more techs. More
Jason was outstanding. Excellent communication and very professional is communication and instruction to me with my car. Only reason I did not give it five stars was that I first spoke with Jason and he kn professional is communication and instruction to me with my car. Only reason I did not give it five stars was that I first spoke with Jason and he knew how to unhook the Camry transmission paddles. I called back and spoke with Ashton who spoke with the manager and the two of those gentlemen did not know that this could be done. I was able to get hooked up with Jason however for the final service More
I was very impressed with my first visit to Wilson I was very impressed with my first visit to Wilson Toyota. The family owned atmosphere was warmer than the large corporate dealerships I have used in I was very impressed with my first visit to Wilson Toyota. The family owned atmosphere was warmer than the large corporate dealerships I have used in the past. As a retired insurance agency owner I was extremely impressed by my sales consultant Jessica Michalowski. She was very knowledgeable and helpful in making my decision. There was absolutely no pressure to buy. I will definitely ask for her in the future. More
All employees were very kind and attentive to me. They took care of all issues I brought up and more. service was very efficient and my car was returned quickly. took care of all issues I brought up and more. service was very efficient and my car was returned quickly. More
I'm happy with the service but I thought the wawa too long. Probably need to space out times more so more efficient and not waiting for 2h for oil change. long. Probably need to space out times more so more efficient and not waiting for 2h for oil change. More
Was a great experience I would highly recommend this place very friendly and very helpful staff Had the paperwork ready for me to sign very quickly place very friendly and very helpful staff Had the paperwork ready for me to sign very quickly More
New tires seem fine. I would come in the morning next time as too many customers in the afternoon, I had to wait unexpectedly. Staff helpful, but billing was confusing. I continue to trust Wilson Toyot time as too many customers in the afternoon, I had to wait unexpectedly. Staff helpful, but billing was confusing. I continue to trust Wilson Toyota to service my car. More