
Wilson Toyota of Ames
Ames, IA
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Use to love this service department so much I’d drive from Des Moines but not as much anymore. 2+ hours for an oil change. They still do quality work, and I really like the dealership, but last few servi from Des Moines but not as much anymore. 2+ hours for an oil change. They still do quality work, and I really like the dealership, but last few service appointments have me questioning why I’m making the drive when my house is less than 10 min from Toyota of DSM. More
Always clean and professional. They do the job right. Friends that recommended Wilson Toyota to us and they have been good to work with. Happy customers! Friends that recommended Wilson Toyota to us and they have been good to work with. Happy customers! More
We had a great experience at Wilson Toyota during our ToyotaCare service appointment. We felt well taken care of and they even took care of a problem with the driver’s side power window making a squeaki ToyotaCare service appointment. We felt well taken care of and they even took care of a problem with the driver’s side power window making a squeaking noise. More
Service visor needs to have better customer service when a lady brings her car in for service she might not always know what she needs done at the 30,000 mile check a lady brings her car in for service she might not always know what she needs done at the 30,000 mile check More
Again,customer service was great. Lonny in body parts called when the gas cover door was there waiting to complete the 15 min installation. Wonderful called when the gas cover door was there waiting to complete the 15 min installation. Wonderful More
Always efficient, thorough service. I choose to do my mai thence where I purchased for at least the first 50,000 miles. I am there but have a few more on my extended warranty. thence where I purchased for at least the first 50,000 miles. I am there but have a few more on my extended warranty. More
I had explained what I needed — hitch and roof rack — when I made the appointment, but when I arrived, the service department wasn’t sure it had a hitch in stock. After some initial confusion, Schuling h when I made the appointment, but when I arrived, the service department wasn’t sure it had a hitch in stock. After some initial confusion, Schuling had one. I was also told it would take longer than I was first told. I appreciate that the service department got everything done within my time frame. I also appreciate the Casey’s gift cards from Taybor Johnson. More