
Wilson Toyota of Ames
Ames, IA
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Had trouble with my car in Saturday afternoon, called service department and got right in. Ran tests on car, finding the problem, needed battery which was on back order. Immediately got me a loaner car service department and got right in. Ran tests on car, finding the problem, needed battery which was on back order. Immediately got me a loaner car till my vehicle can be repaired. Very courteous, kind staff. More
Kaley was peachy awesome. I appreciated all her help. Great experience.. i appreciated how quick it was to get in and out and getting the loan to get to work. Great experience.. i appreciated how quick it was to get in and out and getting the loan to get to work. More
Great service and staff. Took time to answer questions, and stayed late on a Friday for me to finish my purchase. Had a really good experience. and stayed late on a Friday for me to finish my purchase. Had a really good experience. More
I got an oil change at this place, because long story short my last oil change (at an express place) resulted in an overfill. Wilson cleaned out my engine and fixed the issue. However, my oil change at W short my last oil change (at an express place) resulted in an overfill. Wilson cleaned out my engine and fixed the issue. However, my oil change at Wilson was overfilled as well. I learned my lesson from last time and had Wilson check the dipstick, because they told me I was good to go without showing me. It was WAY TOO FULL when they checked and they quickly fixed it for me. They were nice about it, but I was appalled that they made the same mistake that they fixed for me a couple months ago. More
The service was very speedy and they were very polite. I got better service than I was expecting and was overall very pleased with my visit. got better service than I was expecting and was overall very pleased with my visit. More
Great service department in letting me know about extra Great service department in letting me know about extra repairs needed. Let me know there was other major repairs needed along with the planned repa Great service department in letting me know about extra repairs needed. Let me know there was other major repairs needed along with the planned repairs. More
Our customer service representative, Jason, carefully listened when we described the problem and the service technician quickly diagnosed and fixed the problem. We are very pleased. listened when we described the problem and the service technician quickly diagnosed and fixed the problem. We are very pleased. More
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We had a fantastic experience with Wilson Toyota! They were very professional and made the process super easy. We would absolutely buy there again and will recommend it to friends. Devan and CJ were wond were very professional and made the process super easy. We would absolutely buy there again and will recommend it to friends. Devan and CJ were wonderful to work with! More
Always professional and considerate. Service Department was busy but kept us apprised of what was going on. Got us in and let us know what exactly was wrong and what to watch for in the future was busy but kept us apprised of what was going on. Got us in and let us know what exactly was wrong and what to watch for in the future More