Back

Wilson Toyota of Ames

Ames, IA

4.5
3,874 Reviews

2212 S Duff Ave

Ames, IA

50010

Directions

By Type

Showing 3,874 reviews

March 12, 2021

Professional, no pressure sales staff. Found the new Avalon I wanted in a few days. Very competitive trade in and final deal for a new Avalon. More

by Construction Educator
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Wacker
March 12, 2021

I appreciate the inspection that is done when we bring the Prius in for service. It makes me feel safe driving the car. I do not have an interest in the mechanical operation so I need someone to inspect. More

by siebert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kaley Exline
March 11, 2021

Inconsistent service quality - wait times for appointment. Difficult to schedule service and make appointments online or by phone for repeat vehicle service. I would really like to use Wilso More

by manderson76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kaley
March 11, 2021

good service-I don't want to write anything more. This does not need more than a couple words if all is good. Just saying. More

by DKPFANTZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service adviser--jamie miller
March 11, 2021

They do a great job of working to make sure the customer is happy! Very friendly and helpful staff. Got a fair amount for my trade in! More

by uprandyc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Grissom, CJ Mayou, Armando Pena
March 11, 2021

The staff was very friendly and accommodating. The saleswoman I worked with answered my questions or would find out the answer if she didn't know something. They were not pushy at all. All in all it More

by Happy Camper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Michalowski
March 11, 2021

Fantastic service top to bottom. I loved my experience here. They are professional and personable and you can tell they want life long customers by the way you are treated. More

by I Miller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Baker
March 10, 2021

Excellent service done in a reasonable time frame. Service is consistently well done. Service adviser kept us informed and went over the inspection report thoroughly. More

by lcabrams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Miller, Darren Rickheim
March 10, 2021

Three bad service experiences. No call when done, forgot appointment, no loaner car given, 4+ hour waits, tires checked good- flat tire not long after More

by jlgriffith180
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dan, CJ Mayou
March 10, 2021

Jamie did a great job explaining to me what was done on my car and showed me ways to save money on my upcoming checks. Great job! Thanks! More

by heidi.ball
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie
...
227
...