Wilson Toyota of Ames

The service advisors are nice. The mechanics left grease all over my steering wheel, door and center console. I didn’t appreciate that. I brought the cleaning wipe back in to show the advisors, but they wer all over my steering wheel, door and center console. I didn’t appreciate that. I brought the cleaning wipe back in to show the advisors, but they were not around. I showed a mechanic standing there & he didn’t say anything. More

Everyone safe distance and masked. Travis was very friendly and made us feel comfortable. If a friend is looking for car I will tell them Wilson. friendly and made us feel comfortable. If a friend is looking for car I will tell them Wilson. More

Professional, no pressure sales staff. Found the new Avalon I wanted in a few days. Very competitive trade in and final deal for a new Avalon. Avalon I wanted in a few days. Very competitive trade in and final deal for a new Avalon. More

I appreciate the inspection that is done when we bring the Prius in for service. It makes me feel safe driving the car. I do not have an interest in the mechanical operation so I need someone to inspect. the Prius in for service. It makes me feel safe driving the car. I do not have an interest in the mechanical operation so I need someone to inspect. More

good service-I don't want to write anything more. This does not need more than a couple words if all is good. Just saying. does not need more than a couple words if all is good. Just saying. More

They do a great job of working to make sure the customer is happy! Very friendly and helpful staff. Got a fair amount for my trade in! is happy! Very friendly and helpful staff. Got a fair amount for my trade in! More

The staff was very friendly and accommodating. The saleswoman I worked with answered my questions or would find out the answer if she didn't know something. They were not pushy at all. All in all it saleswoman I worked with answered my questions or would find out the answer if she didn't know something. They were not pushy at all. All in all it was a very positive experience and I would recommend Wilson Toyota to anyone who's interested in buying a vehicle. More

Inconsistent service quality - wait times for appointment. Difficult to schedule service and make appointments online or by phone for repeat vehicle service. I would really like to use Wilso appointment. Difficult to schedule service and make appointments online or by phone for repeat vehicle service. I would really like to use Wilson instead of driving to Des Moines. More

Fantastic service top to bottom. I loved my experience here. They are professional and personable and you can tell they want life long customers by the way you are treated. here. They are professional and personable and you can tell they want life long customers by the way you are treated. More

Excellent service done in a reasonable time frame. Service is consistently well done. Service adviser kept us informed and went over the inspection report thoroughly. Service is consistently well done. Service adviser kept us informed and went over the inspection report thoroughly. More