Wilson Toyota of Ames

Three bad service experiences. No call when done, forgot appointment, no loaner car given, 4+ hour waits, tires checked good- flat tire not long after appointment, no loaner car given, 4+ hour waits, tires checked good- flat tire not long after More

Jamie did a great job explaining to me what was done on my car and showed me ways to save money on my upcoming checks. Great job! Thanks! my car and showed me ways to save money on my upcoming checks. Great job! Thanks! More

Lady didn’t asked anything or consulted anything almost time to pay told me about a break she wasn’t friendly at all also I think your prices higher than outside places even a simple oil change time to pay told me about a break she wasn’t friendly at all also I think your prices higher than outside places even a simple oil change More

The experience was great and Brad was helpful in selecting the right purchase for my needs! It was overall a good experience! Thank you for helping me out! selecting the right purchase for my needs! It was overall a good experience! Thank you for helping me out! More

Adversity of weather (few employees). Did not do filters at 70,000 miles, everything off schedule. Miscommunication on shop guys had me sitting in the COVID waiting room for two hours .yesterday’s service at 70,000 miles, everything off schedule. Miscommunication on shop guys had me sitting in the COVID waiting room for two hours .yesterday’s service went well and informed of brake pads worn, hope More

I’m always treated professionally here and I believe the dealership wants to do their best for the customers. This is our 3rd Toyota and I don’t see us choosing something else! dealership wants to do their best for the customers. This is our 3rd Toyota and I don’t see us choosing something else! More

We had the pleasure of working with sales consultant Conner Christensen. He was very professional, knowledgeable and personable. He found us what we wanted and negotiated well without being pushy. It wa Conner Christensen. He was very professional, knowledgeable and personable. He found us what we wanted and negotiated well without being pushy. It was a nice experience. More

I just got an oil change and was in and out with a full point inspection and no surprises. The employees were nice and are not going to sugar coat anything. point inspection and no surprises. The employees were nice and are not going to sugar coat anything. More

Very nice people very efficient. It was a pleasure doing business with them. I went in for an oil change . They even checked my spare tire and aired that up. . business with them. I went in for an oil change . They even checked my spare tire and aired that up. . More

Have been working with Dan Wolf in the after sales Service department. He is awesome employee and each time I am happy with his work. Service department. He is awesome employee and each time I am happy with his work. More