Wilson Toyota of Ames

They were able to get me scheduled for my regular maintenance in a timely fashion. All employees were professional and courteous, particularly Trenton Olson, who kept me abreast of all services perf maintenance in a timely fashion. All employees were professional and courteous, particularly Trenton Olson, who kept me abreast of all services performed. More

Always professional and friendly has been my experience at Wilson Toyota. Very knowledgeable mechanics and thorough. at Wilson Toyota. Very knowledgeable mechanics and thorough. More

Bought my Toyota from Wilson in 2005 and I am still treated like a valued customer! People in the service department call me by name and always recognize my car. treated like a valued customer! People in the service department call me by name and always recognize my car. More

We have a 2020 Sienna that had an annoying rattle/squeak. They were able to fix it in one half an hour. Thanks guys! It was a loose hood latch. Thanks again! They were able to fix it in one half an hour. Thanks guys! It was a loose hood latch. Thanks again! More

The scheduling and initial reception were the typical Wilson quality service. The overall service was as well I wished there was more clarity and useful information in the video of the proof that a brigh Wilson quality service. The overall service was as well I wished there was more clarity and useful information in the video of the proof that a bright light needed replaced I went ahead with it but was bothered by the factuality of the need. And the price was excessive for all it took to do that. More

My experience with Wilson Toyota of Ames was great! I am pleased with the service I received. I am pleased with the service I received. More

My steering wheel makes a horrible noise anytime I turn the wheel. My car is so loud after you supposedly fixed it, it sounds horrible! the wheel. My car is so loud after you supposedly fixed it, it sounds horrible! More

Awesome place to purchase a vehicle, will be buying our next from them as well. Thanks for the great experience. next from them as well. Thanks for the great experience. More

I had to wait for over three hours for just a simple oil change and rotation of tires. There was little communication. I had to initiate finding out what was going on. The cost too was a lot more than I ex change and rotation of tires. There was little communication. I had to initiate finding out what was going on. The cost too was a lot more than I expected! I used come here and get an oil change on my 2008 Camry for about $55. On this appointment it was $156. As always the workers here were friendly, but this was the first time in the many years that I’ve come and used the services at Toyota Wilson, where I had a bad/unpleasant experience… waiting over three hours with little direct communication, and receiving a high bill. I’m a little “gun shy” now about using the Toyota Wilson services department. I will try it one more time the next time I need an oil change and see if things have returned to the good service I’m used to getting from them in the past. More

Julia was real helpful and very prompt answering my questions. I appreciate the help and great Customer care from Jenna too. questions. I appreciate the help and great Customer care from Jenna too. More