
Wilson Toyota of Ames
Ames, IA
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I arrived on time for my 40,000 mile check which includes an oil change and multipoint inspection . After an hour and fifteen minutes of waiting I inquired as to the delay for such a simple task . After conf an oil change and multipoint inspection . After an hour and fifteen minutes of waiting I inquired as to the delay for such a simple task . After conferring with the mechanic I was told it would be another 15 minutes . The service representative did his best to appease me, but to be honest 1 1/2 hours to do this service was ridiculous . I did receive a discount for waiting so long, and my only hope is this was an isolated incidence. If 1 1/2 hours is considered normal for this check please advise, and I will go elsewhere for service . Thanks ! More
Easy to deal with. Not a pressure sell at all. Travis did a super job as salesman. ExplaIned our options and paperwork was as simple as could be. Will definitely be back when we need another vehicle a super job as salesman. ExplaIned our options and paperwork was as simple as could be. Will definitely be back when we need another vehicle More
Super friendly, professional, excellent customer service! Didn’t feel they were trying to cheat me on prices, like I have at other places. Would highly recommend! Didn’t feel they were trying to cheat me on prices, like I have at other places. Would highly recommend! More
Very easygoing and simple process! Couldn't recommend more! They were very friendly and and gave all the information that was needed to complete the sale! more! They were very friendly and and gave all the information that was needed to complete the sale! More
Every staff member we worked with was very pleasant and helpful. They made this process very smooth. My wife and I are very happy with our new 4-runner. helpful. They made this process very smooth. My wife and I are very happy with our new 4-runner. More
I scheduled an oil change at 8:00am and was completed around 8:35am. Tires were rotated. Topped off the windshield fluid. I am very happy with the service! Thanks everyone! around 8:35am. Tires were rotated. Topped off the windshield fluid. I am very happy with the service! Thanks everyone! More
Brad Baker was our salesman , We picked out a car, we came back two days later him and Tron put together a price and it was a good price and we bought it.It only took about an hour and a half of our time came back two days later him and Tron put together a price and it was a good price and we bought it.It only took about an hour and a half of our time which I really appreciate More
Wilson Toyota of Ames is the best! Fastest and easiest place to buy or trade a vehicle. I highly recommend this dealership and Devan Parsons is the best! place to buy or trade a vehicle. I highly recommend this dealership and Devan Parsons is the best! More
This car buying experience was very pleasant and positive. Our salesman was very enthusiastic and knowledgeable about the Rav4. He made the whole event seamless and smooth. I would recommend Wilso positive. Our salesman was very enthusiastic and knowledgeable about the Rav4. He made the whole event seamless and smooth. I would recommend Wilson Toyota and the sales and finance staff to anybody looking for a new vehicle. More