
Wilson Toyota of Ames
Ames, IA
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The service team was wonderful. I believe my service The service team was wonderful. I believe my service coordinator was kaylee She is amazing. Very helpful, she continued to keep me updated on my ve The service team was wonderful. I believe my service coordinator was kaylee She is amazing. Very helpful, she continued to keep me updated on my vehicle. Super friendly and happy. She made my day! Kaylee from the service department More
Everyone was very nice to me. Everything was explained to me about my car which I appreciateD Very nice professional staff. Dan is very professional and helpful. me about my car which I appreciateD Very nice professional staff. Dan is very professional and helpful. More
I needed to transition an end of lease to a new car and new lease and had limited time. They helped by coming up with the right car and completing the paperwork for me while I was visiting family. I review new lease and had limited time. They helped by coming up with the right car and completing the paperwork for me while I was visiting family. I reviewed the contract electronically so that when I picked up the car it just took a few minutes which I appreciated. More
Very professional to work with. Answered all my questions concerning my truck. Only place that has serviced my truck. I will always highly recommended this dealership for purchasing or servicing a vehicle. concerning my truck. Only place that has serviced my truck. I will always highly recommended this dealership for purchasing or servicing a vehicle. More
Great place. I love this car dealership Grand place. I love wilson Toyota Of ames alot nows and I enjoy their services toos nows also. love wilson Toyota Of ames alot nows and I enjoy their services toos nows also. More
Greeted immediately upon entrying establishment. Personnel were courteous and professional. Everyone was wearing masks and keeping to their respective distances. Overall experience was very positive Personnel were courteous and professional. Everyone was wearing masks and keeping to their respective distances. Overall experience was very positive. More
I would not recommend this service center. I have been treated with disrespect from the male employees I have talked with every time I have had my vehicle serviced there. When my husband goes in he treats treated with disrespect from the male employees I have talked with every time I have had my vehicle serviced there. When my husband goes in he treats him better. Also they wanted us to sign a document that if something goes wrong with a software update that we have gotten several notices on that we are responsible for fixing it. The vehicle is only 2 yes old. I love my vehicle but will never purchase another one from this dealer if this is the way they do business. More
Satisfied, they started on the car shortly after I arrived. And also check w/you before doing anything that's not scheduled. Will use them again. arrived. And also check w/you before doing anything that's not scheduled. Will use them again. More
Wilson did an amazing job. Car is back to beautiful shape. They also went above and beyond and went ahead and cleaned my car. I was absolutely thrilled! shape. They also went above and beyond and went ahead and cleaned my car. I was absolutely thrilled! More
Good service visit but my steering wheel shaft was not lubricated as I requested. I was clear about the two things I was there for that day. lubricated as I requested. I was clear about the two things I was there for that day. More