
Wilson Toyota of Ames
Ames, IA
Filter Reviews by Keyword
By Type
Showing 3,878 reviews
We do all our business with Wilson. They do. Good job, but are short handed and it’s obvious. When we have an issue they are great at responding and resolving. They do. Good job, but are short handed and it’s obvious. When we have an issue they are great at responding and resolving. More
Service department is very helpful and responsive. We were a bit disappointed in the sales department as we had to call to get updates on the new car we purchased. Perhaps the sales agent was not advi We were a bit disappointed in the sales department as we had to call to get updates on the new car we purchased. Perhaps the sales agent was not advised as to deliveries and manufacturing updates. Perhaps it was just a timing issue. The order was placed on 8-17-2022 and we began calling the first of this month to get an update. Chad did locate the date but sounded like he was unfamiliar with our purchase agreement until he found our order. We were informed our car was in KC awaiting transportation to Ames. More