
Wilson Toyota of Ames
Ames, IA
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I just bought my second car from Wilson Toyota a couple weeks ago. I returned there because my first experience was excellent and this second one was the same. We called a few days ahead to tell them wha weeks ago. I returned there because my first experience was excellent and this second one was the same. We called a few days ahead to tell them what I was looking for and Josh went to work to find a couple cars that could fit my needs, wants and budget. I used to get so anxious just thinking about walking into a dealership, but now I know it doesn't have to be that way. No more wheeling and dealing, anxiety attacks or apprehension. At Wilson Toyota, it is a calming atmosphere with friendly and courteous staff who are there to help you because that's who they are. Their goal is to help you find the right car for you. Thank you so much Josh, CJ and the Wilson family for making it an amazing experience for me. You've got a customer for life! More
Mark was very helpful, knowledgeable, and pleasant to work with. He went above and beyond to find the Rav 4 that I wanted. I am very happy with my lease and my new Rav. work with. He went above and beyond to find the Rav 4 that I wanted. I am very happy with my lease and my new Rav. More
Overall a good service experience. My car had a mysterious rattle going on... Ended up being a loose heat shield. Fortunately it was a simple fix. mysterious rattle going on... Ended up being a loose heat shield. Fortunately it was a simple fix. More
I stopped in without an appointment because of low tire pressure. I was headed out of town for a 720 mile road trip so they worked me in, changed a bad tire valve that was leaking and replaced 3 light bul pressure. I was headed out of town for a 720 mile road trip so they worked me in, changed a bad tire valve that was leaking and replaced 3 light bulbs that were burned out. I had a safe, uneventful drive! Thank you Wilson Toyota of Ames, Service Department. You are alway a 5 star service for me! More
Excellent service as always.service was performed on time, and very good communication. Our family has been customers of sales and service for 15 years. Thank you. time, and very good communication. Our family has been customers of sales and service for 15 years. Thank you. More
Responsive, knowledgeable, easy to work with, personable, Salesman patient First class Have always been treated well at this dealership. Eager to get hone andlearn about car Salesman patient First class Have always been treated well at this dealership. Eager to get hone andlearn about car More
Thank you for your good service. Appointments were when needed. The wait wasn't overly long. Everyone is pleasant and polite. Everyone seems to be well trained and efficient at what they do. needed. The wait wasn't overly long. Everyone is pleasant and polite. Everyone seems to be well trained and efficient at what they do. More
Austin was a awesome sales person to work with! He was knowledgeable, respectful, and considerate! He also helped address an issue with the car I just bought. The service department were also thorough and knowledgeable, respectful, and considerate! He also helped address an issue with the car I just bought. The service department were also thorough and efficient at addressing the issue. Due to my interaction with these two departments I would recommend this company to anyone and will be returning for future business with them! More