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Wilson Toyota of Ames
Ames, IA
3,876 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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November 29, 2020
This is my first experience with Wilson, and having been at another Toyota dealership for 35 years I was a little skeptical about what I would find. What I discovered was a great and caring salesman in Blak at another Toyota dealership for 35 years I was a little skeptical about what I would find. What I discovered was a great and caring salesman in Blake Schmidt and a fine, knowledgeable and warm staff that made my wife and I feel welcome. Becky in finance was also wonderful to work with. Thanks for a great first experience. We look forward to dealing with you more in the future! More
by Jon R
Verified CustomerEmployees Worked With
Becky in Finance, Blake Schmidt
November 29, 2020
Both salespeople, devan and tayber were congenial, honest, and the process was fast and efficient, which is important to me. Nobody tried to upswell me into something I don’t want, which has discourag honest, and the process was fast and efficient, which is important to me. Nobody tried to upswell me into something I don’t want, which has discouraged me at dealerships in the past. More
by Wilson
Employees Worked With
Devan Parsons, Taybor Johnson
November 29, 2020
Excellent service. Kaley did a great job on helping me with my new key. She is very friendly and excellent customer service. Service with a smile. with my new key. She is very friendly and excellent customer service. Service with a smile. More
by Cbahrs2
Employees Worked With
Kaley Exline
November 28, 2020
I just bought my second car from Wilson Toyota a couple weeks ago. I returned there because my first experience was excellent and this second one was the same. We called a few days ahead to tell them wha weeks ago. I returned there because my first experience was excellent and this second one was the same. We called a few days ahead to tell them what I was looking for and Josh went to work to find a couple cars that could fit my needs, wants and budget. I used to get so anxious just thinking about walking into a dealership, but now I know it doesn't have to be that way. No more wheeling and dealing, anxiety attacks or apprehension. At Wilson Toyota, it is a calming atmosphere with friendly and courteous staff who are there to help you because that's who they are. Their goal is to help you find the right car for you. Thank you so much Josh, CJ and the Wilson family for making it an amazing experience for me. You've got a customer for life! More
by botanicallyyours@gmail.com
Employees Worked With
Josh Holz, CJ Mayou, Devan Parsons
November 28, 2020
Mark was very helpful, knowledgeable, and pleasant to work with. He went above and beyond to find the Rav 4 that I wanted. I am very happy with my lease and my new Rav. work with. He went above and beyond to find the Rav 4 that I wanted. I am very happy with my lease and my new Rav. More
by purplecrow04
Employees Worked With
Mark Wacker
November 28, 2020
Overall a good service experience. My car had a mysterious rattle going on... Ended up being a loose heat shield. Fortunately it was a simple fix. mysterious rattle going on... Ended up being a loose heat shield. Fortunately it was a simple fix. More
by Ames West is the Best
Employees Worked With
Kayley Exline
November 28, 2020
I stopped in without an appointment because of low tire pressure. I was headed out of town for a 720 mile road trip so they worked me in, changed a bad tire valve that was leaking and replaced 3 light bul pressure. I was headed out of town for a 720 mile road trip so they worked me in, changed a bad tire valve that was leaking and replaced 3 light bulbs that were burned out. I had a safe, uneventful drive! Thank you Wilson Toyota of Ames, Service Department. You are alway a 5 star service for me! More
by CINDY.WEIGEL3
Employees Worked With
I do not recall her name
November 26, 2020
Excellent service as always.service was performed on time, and very good communication. Our family has been customers of sales and service for 15 years. Thank you. time, and very good communication. Our family has been customers of sales and service for 15 years. Thank you. More
by JBROWN41065
Employees Worked With
Blake Schmidt
November 25, 2020
Responsive, knowledgeable, easy to work with, personable, Salesman patient First class Have always been treated well at this dealership. Eager to get hone andlearn about car Salesman patient First class Have always been treated well at this dealership. Eager to get hone andlearn about car More
by PETERBUCK
Employees Worked With
Tron, Mark Wacker
