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Wilson Toyota of Ames

Ames, IA

4.4
3,873 Reviews

2212 S Duff Ave

Ames, IA

50010

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Showing 3,873 reviews

November 28, 2020

I just bought my second car from Wilson Toyota a couple weeks ago. I returned there because my first experience was excellent and this second one was the same. We called a few days ahead to tell them wha More

by botanicallyyours@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Holz, CJ Mayou, Devan Parsons
November 28, 2020

Mark was very helpful, knowledgeable, and pleasant to work with. He went above and beyond to find the Rav 4 that I wanted. I am very happy with my lease and my new Rav. More

by purplecrow04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Wacker
November 28, 2020

Overall a good service experience. My car had a mysterious rattle going on... Ended up being a loose heat shield. Fortunately it was a simple fix. More

by Ames West is the Best
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayley Exline
Nov 30, 2020 -

Wilson Toyota of Ames responded

There's nothing fun about a mysterious rattle, but we're happy that it was just a heat shield & a simple fix! Thank you for taking the time to review us, we really appreciate it!

November 28, 2020

I stopped in without an appointment because of low tire pressure. I was headed out of town for a 720 mile road trip so they worked me in, changed a bad tire valve that was leaking and replaced 3 light bul More

by CINDY.WEIGEL3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not recall her name
November 26, 2020

Excellent service as always.service was performed on time, and very good communication. Our family has been customers of sales and service for 15 years. Thank you. More

by JBROWN41065
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake Schmidt
November 25, 2020

Responsive, knowledgeable, easy to work with, personable, Salesman patient First class Have always been treated well at this dealership. Eager to get hone andlearn about car More

by PETERBUCK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tron, Mark Wacker
November 25, 2020

Always keep coming back Wilsons has treated me right met the owner on last visit in August nice and friendly people keep up the good work More

by BUDDAHMAN1959
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Wacker
November 25, 2020

The service was good got me in ahead of my appointment Date provided me with a loaner I hope they continue to make us happy Thank you More

by gerdes5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenn, Chad Christensen
November 24, 2020

Thank you for your good service. Appointments were when needed. The wait wasn't overly long. Everyone is pleasant and polite. Everyone seems to be well trained and efficient at what they do. More

by LYNELLJD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
cody morgan, makenna wolf
November 23, 2020

Austin was a awesome sales person to work with! He was knowledgeable, respectful, and considerate! He also helped address an issue with the car I just bought. The service department were also thorough and More

by HappyinSouthernIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin See, Jenna
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