Wilson Toyota of Ames

We like doing business with you. The wait time in the service dept is way too long. We were there for over two hours for just an oil change. The wait time in the service dept is way too long. We were there for over two hours for just an oil change. More

Friendly staff. Comfortable waiting area. Complementary shuttle service. But the wait time for a routine oil change and tire rotation took 3 hours! Comfortable waiting area. Complementary shuttle service. But the wait time for a routine oil change and tire rotation took 3 hours! More

This dealership from the front line employees all the way to the owner is very professional and the one time we had a problem the owner stepped in and went above and beyond to make sure it was right. Will co to the owner is very professional and the one time we had a problem the owner stepped in and went above and beyond to make sure it was right. Will continue doing business with them in all areas - sales, service and body shop — whatever we need. Highly recommended them for all vehicle needs! More

Waiting time for an oil change was way too long, even when I had an appointment. when I had an appointment. More

I specifically told them not to fill the wiper fluid as I was going to do it myself with my preferred brand. They forgot to do this. Not a big deal, but I specifically asked for this. Will just top it off fi was going to do it myself with my preferred brand. They forgot to do this. Not a big deal, but I specifically asked for this. Will just top it off first next time so they won't have to worry about it. More

People are very service minded. Good communication. Great service for the regular routine services and checks during 1st 2 years of new vehicle ownership, but so far no solution t Good communication. Great service for the regular routine services and checks during 1st 2 years of new vehicle ownership, but so far no solution to the battery going dead so often and requiring a jump start problem. But still working on it........ More

My steering column makes noise when I turn. The car seems exceptionally loud. The repairs took 45 days to get done. I understand a back order happening, nut it just seemed like they were draggi The car seems exceptionally loud. The repairs took 45 days to get done. I understand a back order happening, nut it just seemed like they were dragging their feet in getting the repairs done. More

Service specialist Brenden Hoffman was professional, prompt and helpful in updating my contact information. The whole team is great. prompt and helpful in updating my contact information. The whole team is great. More

Wilson Toyota Service Dept. is wonderful to deal with. They are very efficient and fairly priced. Sr. Advisor/Mgr. - Dan W. is always on point & has shown me time and time aga is wonderful to deal with. They are very efficient and fairly priced. Sr. Advisor/Mgr. - Dan W. is always on point & has shown me time and time again his quality work ethic! I truly don’t mind driving almost an hour to Ames due to the personalized service I always receive since buying my RAV4 from them years ago! I will continue to recommend this honest & family-friendly dealership! More

This dealership is an A++ from top to bottom. Superior cars. Superior service. Superior people Superior cars. Superior service. Superior people More