
Wilson Toyota of Ames
Ames, IA
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Polite and helpful. Explain service provided when done. Provide transportation to and from home when appointment takes a longer time. Take excellent of my car. This is my 4th or 5th Toyota from Wilson. Provide transportation to and from home when appointment takes a longer time. Take excellent of my car. This is my 4th or 5th Toyota from Wilson. Very trustworthy. More
Great service. Respectful and kind. My car wash was excellent. I appreciate the courtesy car as I don't want to wAste time in a waiting room nor possibly be exposed to colds or Flu. I drive to your se excellent. I appreciate the courtesy car as I don't want to wAste time in a waiting room nor possibly be exposed to colds or Flu. I drive to your service when I have closer and car pickup from Baxtet because of these 2 perks. More
horrible! my appt was at 9:10AM. just needed an oil change and a diagnosis of the underbody. it was 11:00AM when i asked if my truck was done. the underbody diagnosis was complete. oil change hadnt bee change and a diagnosis of the underbody. it was 11:00AM when i asked if my truck was done. the underbody diagnosis was complete. oil change hadnt been started. i said forget it and took it to carx. i wont be back !!! More
The service staff were very nice. They allowed me to bring my vehicle in without an appointment. I just wish every little issue wouldn’t result in a labor charge. With that type of nickel and diming, I bring my vehicle in without an appointment. I just wish every little issue wouldn’t result in a labor charge. With that type of nickel and diming, I will hesitate to buy my next new vehicle there. and it’s only a matter of months until I get a new one. More
Drove 2.5 hours each way to work with them again! Could not possibly recommend them enough! Mark is an absolute delight to work with. We love the no pressure atmosphere. We will definitely continue to buy not possibly recommend them enough! Mark is an absolute delight to work with. We love the no pressure atmosphere. We will definitely continue to buy from Wilson’s! More
Pleased with services and prompt way I was in and out without a long delay. Very nice waiting area where I felt comfortable in the way we have to live now. without a long delay. Very nice waiting area where I felt comfortable in the way we have to live now. More
Always found them to be polite helpful & courteous! Answer all questions and keep you informed. Waiting area is always clean and comfortable. Coffee tea and cocoa appreciated. Answer all questions and keep you informed. Waiting area is always clean and comfortable. Coffee tea and cocoa appreciated. More
Got veh in within 2 days and in and out in 40 minutes which was great as they told me it would be an hour, which is not great.Had to wait about 5 minutes for someone to help me.There were employees walki which was great as they told me it would be an hour, which is not great.Had to wait about 5 minutes for someone to help me.There were employees walking thru and one at her desk that finally acknowledged me. Was clear that wasn’t their job so didn’t go out of way to find help. More
All the staff were professional and knowledgeable on services for dealership. First time, I bought a vehicle and felt confident in my decision I where I purchased the vehicle services for dealership. First time, I bought a vehicle and felt confident in my decision I where I purchased the vehicle More