Back

Wilson Toyota of Ames

Ames, IA

4.5
3,875 Reviews

2212 S Duff Ave

Ames, IA

50010

Directions

By Type

Showing 3,875 reviews

October 14, 2020

Polite and helpful. Explain service provided when done. Provide transportation to and from home when appointment takes a longer time. Take excellent of my car. This is my 4th or 5th Toyota from Wilson. More

by LEANNA-ED
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CJ Mayou
October 13, 2020

Great service. Respectful and kind. My car wash was excellent. I appreciate the courtesy car as I don't want to wAste time in a waiting room nor possibly be exposed to colds or Flu. I drive to your se More

by Carolyn breer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tron in sales is always fun and helpful!, CJ Mayou
October 12, 2020

horrible! my appt was at 9:10AM. just needed an oil change and a diagnosis of the underbody. it was 11:00AM when i asked if my truck was done. the underbody diagnosis was complete. oil change hadnt bee More

by dj_schult
Recommend Dealer
No
Employees Worked With
service dept
October 12, 2020

The service staff were very nice. They allowed me to bring my vehicle in without an appointment. I just wish every little issue wouldn’t result in a labor charge. With that type of nickel and diming, I More

by jcfugere
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I’m not sure the name of the person who worked my service ticket.
October 12, 2020

Easy to work with, fast delivery process. They went to get the car I wanted from another dealer. Was pleased to work with them again. More

by ault.kelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Pervier
October 12, 2020

Drove 2.5 hours each way to work with them again! Could not possibly recommend them enough! Mark is an absolute delight to work with. We love the no pressure atmosphere. We will definitely continue to buy More

by Chad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Wacker
October 12, 2020

Pleased with services and prompt way I was in and out without a long delay. Very nice waiting area where I felt comfortable in the way we have to live now. More

by Blondie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
October 12, 2020

Always found them to be polite helpful & courteous! Answer all questions and keep you informed. Waiting area is always clean and comfortable. Coffee tea and cocoa appreciated. More

by Tablesaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
October 12, 2020

Got veh in within 2 days and in and out in 40 minutes which was great as they told me it would be an hour, which is not great.Had to wait about 5 minutes for someone to help me.There were employees walki More

by Pam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t recall service persons name
October 12, 2020

All the staff were professional and knowledgeable on services for dealership. First time, I bought a vehicle and felt confident in my decision I where I purchased the vehicle More

by ron.tart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Christensen
...
268
...