Wilson Toyota of Ames

I have never worked with or been around a car dealership that went more out of its way to make sure the customer experience is top notch! They are really operating at a high level! So much so that I am wil that went more out of its way to make sure the customer experience is top notch! They are really operating at a high level! So much so that I am willing to drive an hour each way just to do business with them. More

Had a great experience. The communication on the status of the repairs was outstanding. Lonnie was great to work with. He would immediately call me back. of the repairs was outstanding. Lonnie was great to work with. He would immediately call me back. More

Great to work with. In and out with no problems. They let us know what was coming up on service. Will continue to use them let us know what was coming up on service. Will continue to use them More

Absolutely a great experience! The staff made my new car purchase completely without stress. I could not be happier. The financial staff was very up front with my purchase and made the paperwork a breeze. purchase completely without stress. I could not be happier. The financial staff was very up front with my purchase and made the paperwork a breeze. More

I was very unhappy to be placed into voicemail (for a different person than the one I was trying to contact) 2 times. Also, the operator transferred me to sales and then auto parts instead of service. different person than the one I was trying to contact) 2 times. Also, the operator transferred me to sales and then auto parts instead of service. My keys were not in my car, as promised and it took 5-10 minutes to locate them. No one seemed to care. I had thought about buying my next car here but am no longer interested. More

over all, it was a great experience . I was quoted an interest rate of 0% and found out that on my Hybrid it was 1.9%. interest rate of 0% and found out that on my Hybrid it was 1.9%. More

Was extremely disappointed. We've been using them for regular maintenance on our 2014 Prius. The check engine light came on less than 2 weeks after our last maintenance and they charged a diagnostic fee. regular maintenance on our 2014 Prius. The check engine light came on less than 2 weeks after our last maintenance and they charged a diagnostic fee. It was the gas cap; even though we bought the cap from them, the diagnostic fee stood. Most expensive gas cap I've ever purchased. Guess I'm looking for a new regular mechanic. More

Always get me in quickly. Never have to wait days for an appointment like your competitor. I’ll be back as long as I own the vehicle. appointment like your competitor. I’ll be back as long as I own the vehicle. More

I can count on fast, friendly service at Wilson Toyota! It’s easy to make an appointment to fit my schedule and I know I will be treated in a courteous manner. Highly recommended! It’s easy to make an appointment to fit my schedule and I know I will be treated in a courteous manner. Highly recommended! More

Professional staff, comfortable and clean facility. Appreciate their many efforts to accommodate my needs with quick service, shuttle van, loaner vehicle. High quality service and reasonable price. Appreciate their many efforts to accommodate my needs with quick service, shuttle van, loaner vehicle. High quality service and reasonable price. More