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Wilson Toyota of Ames

Ames, IA

4.5
3,875 Reviews

2212 S Duff Ave

Ames, IA

50010

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Showing 3,875 reviews

September 11, 2020

Always easy to drop in there. Staff is really good and prices aren't that much different to make me switch after warranty is out. More

by lutherboy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I just don't know
September 08, 2020

The sales representative and finance manager took the time to listen to my criteria and exceeded my expectations. The trade-in process, new car purchase and financing meeting flowed smoothly. With adva More

by lenagilberthome
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack, finance dept, Devan Parsons
September 07, 2020

I've never had a bad experience at Wilson Toyota, I bought my Rave 4 there, and will continue to have my service work done there. Thank you! More

by COOPERDJ222
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Woods my service tech and Breanna Penenge
September 07, 2020

It went very well. Everyone was very Helpful. I would recommend the service department. Thanks for taking care of my car. La ti dah ah More

by chipkpr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
September 07, 2020

Had a smooth, hassle-free service experience. The staff was friendly and accommodating. Will continue to take my business to Wilson. qq qq qq q More

by Jules
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chelsea/Service Dept
September 07, 2020

They do a nice job, but a 90+ minute wait for a simple oil change was a bit long. They did, however, give a slight discount on the cost due to the wait. More

by dsweeney0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unsure
September 07, 2020

You need to set up social distancing!!! I could have moved my car to in front of the door & he would not have to get ++ More

by LDEDECKER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Body shop
Sep 11, 2020 -

Wilson Toyota of Ames responded

Hi LDEDECKER, Thank you for taking the time to share your thoughts with us, it offers us a chance to improve our process. I would love to hear what happened so that we can address it as a staff. It has always been our top priority as a staff to provide a safe & healthy place for our customers and employees to do business. Thanks for reviewing your experience, hope to hear from you soon! CJ Mayou, Satisfaction Manager cjm@wilsonofames.com | 515-598-2028 [office]

September 05, 2020

Decided to downsize from van to smaller suv to fit garage better. My sister suggested looking for Toyota where she bought her last 2 RAV’s. I thought I wanted 4Runner but Chad showed me 2015 Highlander and I More

by alg315
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Christensen
September 04, 2020

Had the smoothest buying process I could have imagined! Chad was extremely helpful and attentive to what I was looking for. Would recommend to anyone looking for a new or used vehicle. More

by ryanlehr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Christensen
September 04, 2020

Always a good experience with Wilson Toyota that's why we drive 40 mins just for an oil change when we could go elsewhere closer to home More

by timaskland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept
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