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Wilson Toyota of Ames

Ames, IA

4.5
3,875 Reviews

2212 S Duff Ave

Ames, IA

50010

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Showing 3,876 reviews

September 04, 2020

Always a good experience with Wilson Toyota that's why we drive 40 mins just for an oil change when we could go elsewhere closer to home More

by timaskland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept
September 04, 2020

Fast service to replace a radio antenna, which the advised could take a couple of hours. This is all I have to say today. Thanks. More

by HOGVET1983
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
September 04, 2020

Had been car shoping for a while in the zdesMoines area and declined to go up to Ames. We have seen the Wilson adds and stopped in. We are glad we did. They found the car we needed at a fair price with More

by jimary69
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CJ Mayou, Chad Christensen
September 04, 2020

Great experience! It was easy to schedule the appointment for the recall, they had a loaner car ready, and I was given friendly service with drop off and pick up. More

by Martha Schwind
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chelsea
September 03, 2020

I worked with Blake. His personality, outlook, and attitude are definitely the reasons I bought from him. Very little in the way of sales pressure (probably cause I already knew what I wanted) and ful More

by Michael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake Schmidt
September 03, 2020

I am always pleased with the service and communication. My only concern was that people using the courtesy shuttle were not expected to mask. Jason always keeps me informed. More

by ljlehmkuhl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Stensland,
September 03, 2020

The process is simple, and you feel listened to when you are voicing your preferences, etc. Care, quality, and confidence . Great combination. The service is incredible. The staff always welcoming and frie More

by salvagesusie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CJ Mayou, Armando Pena
September 02, 2020

Clean and well organized. Low pressure sales force. They even serviced my car without a complaint when I accidentally showed up a week early. The salesman I worked with was a bit distracted that day though, More

by adevries75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Baker, Dominique McClain
Sep 03, 2020 -

Wilson Toyota of Ames responded

adevries75, We are elated to hear that our facility was clean, organized, and that our sales staff was easy to work with. Nothing wrong with showing up a little early, I'm glad we got you taken care of while you were here! We are still seeing the effects of that storm, as I'm sure many people are, I've never seen anything like that before. If you need anything moving forward, just know we're always here for you! CJ Mayou, Satisfaction Manager

September 02, 2020

The service department staff are wonderful and the sales staff are very focused on customer service. I appreciate having Wilson Toyota in Ames, IA, and focus on purchasing Toyota vehicles because of that. More

by Elizabeth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CJ Mayou, Devan Parsons
Sep 03, 2020 -

Wilson Toyota of Ames responded

Elizabeth, we are so happy to hear that you had such positive experiences in sales & service, we do our best to keep customer service our main goal here at Wilson Toyota! We look forward to taking care of your car needs for years to come. Thanks again! CJ Mayou, Satisfaction Manager

September 02, 2020

Very personable and professional. I was happy with the buying process and the car I was able to purchase. I would recommend Wilson Toyota to anyone. More

by mary84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Reinhart
Sep 03, 2020 -

Wilson Toyota of Ames responded

Mary84, we really appreciate you taking the time to share your experience, makes us happy to hear that our staff was professional & personable. We hope you love your new car! CJ Mayou, Satisfaction Manager

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