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Wilson Toyota of Ames

Ames, IA

4.5
3,876 Reviews

2212 S Duff Ave

Ames, IA

50010

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Showing 3,876 reviews

July 06, 2020

Still not sure whats wrong with our vehicle $145 later! Seems better communication is needed? Still not fixed anyway. We worked with the service department More

by BILL.HRBEK
Recommend Dealer
No
Employees Worked With
Service Dept
Jul 15, 2020 -

Wilson Toyota of Ames responded

Hi Bill, we would like to extend an apology for your recent experience at our service department. We are typically known for exceptional customer service and regret to have fallen short this time. We’d like to speak with you about your visit to see what we can do to make things right. Please call/email us at your earliest convenience, we’d appreciate it. CJ Mayou, Satisfaction Manager cjm@wilsonofames.com | 515-598-2028

July 03, 2020

We have bought 3 vehicles from Wilson Toyota of Ames and received great service from sales, service and collision. Great Dan and the entire Wilson Toyota Team! More

by scpankratz
Recommend Dealer
Yes
Employees Worked With
Tron, Lonnie, Nick, Jason and Dan, Devan Parsons
July 01, 2020

I was worried about some repairs that might have to happen, but it was repaired for about $50. Really made for a much better day. Thank you! More

by DCOXRJONES
Recommend Dealer
Yes
Employees Worked With
Brad Baker
July 01, 2020

I’ve gone to Wilson Toyota for several years now. I’ve never had a bad experience or unfriendly sales person. They are all Awesome!! More

by Rena Baker
Recommend Dealer
Yes
Employees Worked With
Brad Baker
July 01, 2020

Zach in your Service Dept. was very helpful and knowledgeable. I needed to make sure that the 2020 RAV-4 I had purchased was OK. More

by jpdietrch
Recommend Dealer
Yes
Employees Worked With
Zach, Service Dept., Devan Parsons
June 30, 2020

Very friendly and courteous And very timely also Very friendly and courteous And very timely also lounge was comfortable enjoyed the TVs everybody had masks on it was promised at the correct tim More

by lundquistfarms
Recommend Dealer
Yes
Employees Worked With
Service department , CJ Mayou
June 30, 2020

Awesome! I refer others and will return should I have the need. I am 73 and short and they found the perfect car for me. More

by fourpawslc
Recommend Dealer
Yes
Employees Worked With
Becky Grissom, Ryan Smalley
June 30, 2020

Good service as usual The people here are polite and very professional. A great place to have our car serviced. Because Toyotas are such excellent vehicles, I expect that More

by JOANNKOVAR31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember the names of the employees - all were pleasant..
June 29, 2020

As always LonnY and Geano did an excellent job getting my truck fixed up to standards. My insurance agent mentioned Lonny is hands down the best shop he had ever worked with and highly recommends Wilson Toyo More

by butt.scott
Recommend Dealer
Yes
Employees Worked With
Lonny Rugg
June 29, 2020

They have great service and are always willing to help, convenient and make time to explain everything to you, courteous help whenever you need it. More

by Marylreitano
Recommend Dealer
Yes
Employees Worked With
CJ Mayou, Chad Christensen
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