Wilson Toyota of Ames

Always have a good experience with Wilson Toyota. Knowledgeable staff and easy to work with. Large enough to have what you want but small enough to treat you like friends. Knowledgeable staff and easy to work with. Large enough to have what you want but small enough to treat you like friends. More

Pick up/drop off service was excellent. Zero contact during this time of social distancing. Work dome at fair price. Called before extra work and called back when they realized the extra work wasn’t act during this time of social distancing. Work dome at fair price. Called before extra work and called back when they realized the extra work wasn’t actually needed. They could’ve just changed the part and billed me, but they called to say the initial diagnosis was wrong. Good service. More

Dominique helped me get into the exact car I wanted at a great price! He took the time to show me the safety features when no other dealer took the time to show me what my car did to keep me safe. I had don great price! He took the time to show me the safety features when no other dealer took the time to show me what my car did to keep me safe. I had done a lot of research for the last few months and had test driven multiple of the same RAV4 Adventure models across the tri-state area - Wilson came in at the best price and had great service to boot . Becky from finance also deserves a shout-out. When I came in to pick up the car she was working on getting me an additional reduction to the interest rate on my car - she didn’t have to take the time to do that after I had already purchased the car, but the fact that she did shows that they really care, and I definitely appreciate it! I had a great experience with both employees and will say the service I received was above and beyond what I received at the other dealerships I visited while car shopping. More

Clean & friendly This dealership and service center is always very clean and friendly. They make me feel welcome and always take time to listen if I have any concerns This dealership and service center is always very clean and friendly. They make me feel welcome and always take time to listen if I have any concerns. More

The three types of flushes were completed, but the squeaky brakes were not addressed and they continue to squeak. This is the second time in the last 2 month that I asked that the squeaky brakes be f squeaky brakes were not addressed and they continue to squeak. This is the second time in the last 2 month that I asked that the squeaky brakes be fixed. I will be taking my RAV4 to a different repair shop. More

They got my car in for routine service. The service was completed in about 30 minutes and the service tech provided a complete review of the report. The service tech also helped me sign up for routine serv completed in about 30 minutes and the service tech provided a complete review of the report. The service tech also helped me sign up for routine service package which is great savings. More

Wilson Toyota does a fantastic job taking care of the customer. Thanks Chad Christensen for taking the time and energy to explain all of the features and benefits of my new Highlander! customer. Thanks Chad Christensen for taking the time and energy to explain all of the features and benefits of my new Highlander! More

This young gentleman is a professional in every sense of the word. He is attentive and very helpful, he knows his work very well. Personally I have been a sales professional for many years in different type the word. He is attentive and very helpful, he knows his work very well. Personally I have been a sales professional for many years in different types of businesses and this young man left me very satisfied with his great service. I wish you a bright future in the field of sales, I hope Wilson Toyota will never let you go. Thank you very much Taybor. More

Chad Christensen is the best sales consult I’ve ever worked with. Personable, relatable, understanding, sincere, hard working, and overall, he’s a really kind man who put my needs first. He went above a worked with. Personable, relatable, understanding, sincere, hard working, and overall, he’s a really kind man who put my needs first. He went above and beyond for me. His approach and personality made me feel like I’m one of his family members. Thank you so much, Chad! More

In my most recent visit - Jenna was such a pleasure to deal with and really went over & beyond to make sure my car was totally fixed! I bought my RAV4 here & I really appreciate the wonderful service dep deal with and really went over & beyond to make sure my car was totally fixed! I bought my RAV4 here & I really appreciate the wonderful service department they have! Anytime I make the drive to AMES from West DesMoines for service I am confident they will figure out what’s wrong, fix it and bill me fairly. Every service advisor I have had the pleasure to deal with over the years has been professional, kind and very knowledgeable. I love the family & priority feeling I get while being at Wilson’s!!! More