
Wilson Toyota of Ames
Ames, IA
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Was scheduled and arrived at 10:15 for routine first 5000 mile toyota care check and did not get out until 12:45. Not good customer service when it takes that long. mile toyota care check and did not get out until 12:45. Not good customer service when it takes that long. More
I’m so glad that Wilson Toyota is my maintenance shop. Every time I go there, I am treated with respect and I am taken care of by your maintenance staff that is personable, knowledgeable and down to earth Every time I go there, I am treated with respect and I am taken care of by your maintenance staff that is personable, knowledgeable and down to earth. Also, you do a great job of putting into layman’s terms what is being done, so that I can understand. More
Kaley was super helpful in evaluating the issues with my vehicle and clearly communicating the problems, cost estimates and importance of each issue with me. She also made it easy to connect with others at vehicle and clearly communicating the problems, cost estimates and importance of each issue with me. She also made it easy to connect with others at the dealership to start my new car search. This is a wonderful business that feels like a family and treats customers like family. More
Josh and Armando do an excellent job every time I purchase a new car. Wilson Toyota is the only dealership I will ever use. The Service Department and Collision Center are also top notch. purchase a new car. Wilson Toyota is the only dealership I will ever use. The Service Department and Collision Center are also top notch. More
Too hard to talk with service writer prior to appt. The chat doesn’t work and the scheduler was very, very frustrating. Once I was able to get in, service was great. The chat doesn’t work and the scheduler was very, very frustrating. Once I was able to get in, service was great. More
they have always been extremely helpful and quick. they went out of their way to make sure I get the best deal and scenario for my particular situation they went out of their way to make sure I get the best deal and scenario for my particular situation More