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Wilson Toyota of Ames

Ames, IA

4.5
3,876 Reviews

2212 S Duff Ave

Ames, IA

50010

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Showing 3,876 reviews

March 10, 2023

Was scheduled and arrived at 10:15 for routine first 5000 mile toyota care check and did not get out until 12:45. Not good customer service when it takes that long. More

by PAUL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do not remember
March 10, 2023

Very friendly and informative throughout my service appointment. Will be a repeat customer to service my Tundra. More

by stiler34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
March 09, 2023

I’m so glad that Wilson Toyota is my maintenance shop. Every time I go there, I am treated with respect and I am taken care of by your maintenance staff that is personable, knowledgeable and down to earth More

by ronaldmazak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaley Exline
March 07, 2023

Kaley was super helpful in evaluating the issues with my vehicle and clearly communicating the problems, cost estimates and importance of each issue with me. She also made it easy to connect with others at More

by bakroeze
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaley Exline, Brad Baker
March 06, 2023

I never experienced a dealership that would pull a vehicle inside so you could look at it. Very professional dealership. More

by nelhusker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taybor Johnson
March 04, 2023

Josh and Armando do an excellent job every time I purchase a new car. Wilson Toyota is the only dealership I will ever use. The Service Department and Collision Center are also top notch. More

by WOLFMAN97
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Baker, Armando Pena
March 03, 2023

Wilson Toyota has always done a great job maintaining my vehicles. We drove our Prius 197000 miles with very few repairs, mainly maintenance. More

by JEFF Todd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Reinhart
March 03, 2023

Too hard to talk with service writer prior to appt. The chat doesn’t work and the scheduler was very, very frustrating. Once I was able to get in, service was great. More

by evamorrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Allie?
March 03, 2023

Taybor and the team are always helpful and easy to work with. Will be doing business in the future with them More

by paul.johnson0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taybor Johnson
March 03, 2023

they have always been extremely helpful and quick. they went out of their way to make sure I get the best deal and scenario for my particular situation More

by runyanl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Reinhart , Brad Baker
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