
Wilson Toyota of Ames
Ames, IA
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Terrible service. Had our van checked out before a road trip and ended up stranded and had to tow the van back to the dealer. Two trips later, the van was “done” after a service extension from Toyota (no trip and ended up stranded and had to tow the van back to the dealer. Two trips later, the van was “done” after a service extension from Toyota (not the dealers fault of course) but had to be jumped when we arrived. Was told to not shut the van off due to the dead battery from the alarm going off all day the day before. No call was made to inquire about the alarm and no attempt made to fix the problem. Asked if we wanted to make an appointment for the next day to look at alarm! Had to leave the van with them again and found they did not shut the hood and that is why the alarm went off every 30 minutes all day long and killed my battery. Unbelievable! They did deliver the van back to us 6 days after we towed it to them. Only a week of lost use and a few 1&1/2 hour trips wasted. Never again will I go back to Wilson for any reason. More
We went in with no intentions of buying that day but because of our salesman Taber we were able to purchase a vehicle we were looking at and interested in and Are very pleased with the dealership in Tab because of our salesman Taber we were able to purchase a vehicle we were looking at and interested in and Are very pleased with the dealership in Tabor More
Top notch! Second to NONE! Start to finish the best buying experience I have ever had! The entire sales team put the us first. They were very knowledgeable, professional and courteous. I would absolut buying experience I have ever had! The entire sales team put the us first. They were very knowledgeable, professional and courteous. I would absolutely recommend WILSON TOYOTA! More
Devan Helped us find the car we wanted Everyone we worked with from beginning to completion of the sale went out of their way to get us the best deal they could find. Everyone we worked with from beginning to completion of the sale went out of their way to get us the best deal they could find. More
Happy Toyota owner of new Highlander Hybrid My husband and I are very pleased with dealership staff at Wilson’s in Ames. Our salesman, Taylor listened to our needs for a new vehicle and we trie My husband and I are very pleased with dealership staff at Wilson’s in Ames. Our salesman, Taylor listened to our needs for a new vehicle and we tried a variety of vehicles by comfort and price point. He provided the extensive vehicle information needed for our new vehicle decision. Taylor exceeded my usual expectations for a new car purchase...he was outstanding! More
Scheduled oil change Service for my Toyota Rav4 was great! Since it was a scheduled oil change and rotation of tires, I was in and out in the usual amount of time. Service for my Toyota Rav4 was great! Since it was a scheduled oil change and rotation of tires, I was in and out in the usual amount of time. More
First maintenance check after purchasing the new car in Oct. I was impressed with the fact I drove right in and someone was there Immediately to help me. I did have a question about my rear view mirror/ garage d I was impressed with the fact I drove right in and someone was there Immediately to help me. I did have a question about my rear view mirror/ garage door opener as it hasn’t worked since I got the car but the service department said a technician would need to look at it and they would have him call me. That was last Wednesday and as of today, Monday, I have not heard from anyone. More
I was very happy with Dan Wolf’s fast recommendation, service and installation for a brake controller I needed for my truck. I am now ready for towing my camper. service and installation for a brake controller I needed for my truck. I am now ready for towing my camper. More
Very pleasant buying experience. Thanks Ryan. The Toyota team worked hard to get me into this Tacoma. I received a good price for my trade in, good interest rate and a good discount off the price team worked hard to get me into this Tacoma. I received a good price for my trade in, good interest rate and a good discount off the price More
Great service and professionalism Jason S was great to deal with, all questions answered and repair was done in timely manner. Will definitely deal with him again, thanks for the great Jason S was great to deal with, all questions answered and repair was done in timely manner. Will definitely deal with him again, thanks for the great job. More