Wilson Toyota of Ames
Ames, IA
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I had an appointment but it still took 1 hour and 20 minutes for an oil change. UNACCEPTABLE. Was told they were backed up. Then why have an appointment. I drive an hour to get there and an hour home. I minutes for an oil change. UNACCEPTABLE. Was told they were backed up. Then why have an appointment. I drive an hour to get there and an hour home. It shouldn't take over an hour for "service." More
I was listened to from the start and offered refreshments. I expressed interest in a Corolla but when the price was more than I had mind the Sion was suggested. Probably most important was the h refreshments. I expressed interest in a Corolla but when the price was more than I had mind the Sion was suggested. Probably most important was the help I received in the next few days with connecting my I-pod and portable CD player! More
Everyone was very helpful and friendly. All of my questions were answered and I was given connections to future questions. No pushy salesmen only informative. questions were answered and I was given connections to future questions. No pushy salesmen only informative. More
Very good to work with, and not condescending towards single females. I was just bringing my RAV in for routine maintenance and some minor new equipment (wipers). They got the service done in the time t single females. I was just bringing my RAV in for routine maintenance and some minor new equipment (wipers). They got the service done in the time they promised and on a Saturday which is vital to me since I work out of town and it’d be nearly impossible for me to get it serviced during the day on weekdays. More
Ease of making service appointment was very good. Service even on a Saturday was good. Service work was satisfactory and done in probably less time than I expected. Service even on a Saturday was good. Service work was satisfactory and done in probably less time than I expected. More
Everything explained well and performed . Very friendly. Work done in a timely manner. I will return for my next service. I had no issues. Thanks Work done in a timely manner. I will return for my next service. I had no issues. Thanks More
Outstanding customer service and even greater staff! Usually I hear about car dealerships trying to push a sale on someone, but Toyota was patient and understanding about my needs and wants. 11/10 would Usually I hear about car dealerships trying to push a sale on someone, but Toyota was patient and understanding about my needs and wants. 11/10 would go back for my next car (hopefully in the very far future)! More
Love this place. Great service, timely service always friendly and clean. Nice waiting area and love that they furnish a loaner car when needed. Thank you Wilson’s friendly and clean. Nice waiting area and love that they furnish a loaner car when needed. Thank you Wilson’s More
Absolutely splendid service. Rescued us from the Absolutely splendid service. Rescued us from the parking lot after our battery died and replaced the battery immediately. Jason could tell that we Absolutely splendid service. Rescued us from the parking lot after our battery died and replaced the battery immediately. Jason could tell that we had an original battery so it was definitely time. More



