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Wilson Toyota of Ames

Ames, IA

4.5
3,875 Reviews

2212 S Duff Ave

Ames, IA

50010

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Showing 3,875 reviews

February 19, 2020

Wilson's is the place to get friendly service and alot more just ask for Brad Baker and he will take care öf you andll More

by Bigred1
Recommend Dealer
Yes
Employees Worked With
Brad Baker
February 19, 2020

Everyone I dealt with was extremely friendly and helpful! I was able to set up an appointment that worked into my schedule and I did not have to wait long for them to get done. Thank you!! More

by cmemiller
Recommend Dealer
Yes
Employees Worked With
Service Dept.
February 18, 2020

I was stunned to see the charge for parts was over $400 more than if bought on the Toyota Parts Direct site for OEM replacements. Three parts were not for my model. How does that work? This problem has More

by CLAURITSEN
Recommend Dealer
No
Employees Worked With
Zach Danger
Mar 16, 2020 -

Wilson Toyota of Ames responded

First of all, we’d never expect one of our customers to pay more here than they would at another Toyota store/dealer, so I wanted to apologize for the pricing issue with our parts store. Secondly, if you’d email me directly at cjm@wilsonofames.com I’ll gladly pull the work order and see what we can do to rectify this. That last sentence makes me feel a little better as we strive to be courteous and sympathetic in every situation. Let me know if I can do anything for you. Thanks. - CJ Mayou, Satisfaction Manager.

February 17, 2020

The staff was extremely friendly and made sure everything that was happening with my car was clear. Kirby, the driver of the courtesy shuttle, was prompt and cordial. He was a very safe driver and made sure More

by CARISA.COX2580
Recommend Dealer
Yes
Employees Worked With
Luke Wandling
February 17, 2020

Easy to set up an appointment. Shuttle service is a bonus. Quick service time- Had to only wait 30 minutes for an oil change And complete inspection. More

by Lijin Raghavan
Recommend Dealer
Yes
Employees Worked With
No service advisors are listed here. The listed people are all in sales
February 17, 2020

We were very pleased with our experience at Wilson Toyota. We felt we were treated with respect. Our salesman, Mark, was knowledgeable, thorough, and patient with us. There was no pressure to purch More

by MH
Recommend Dealer
Yes
Employees Worked With
Mark Wacker , CJ Mayou
February 17, 2020

I was pleased at how fast they did my oil change and tire rotation. I was disappointed they didn’t get the squeak in my steering wheel fixed. More

by duzerdog2
Recommend Dealer
Yes
Employees Worked With
Kari Henderson
February 16, 2020

2020 Highlander purchase I worked with Taybor Johnson on the purchase of my new Highlander. Taybor greeted me right when I walked in and we got right to work discussing what I More

by ddelaney2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taybor Johnson, CJ Mayou
February 14, 2020

Reprogrammed my remote start and fixed a dash rattle As ALWAYS, Jenna Van Pelt is the bomb!!! She always takes great care of us and it is truly appreciated! Thanks again Jenna for making it easy! More

by markjboehm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenna
February 14, 2020

The finest service you can hope for from an auto dealership. Five stars in gold. Going to be sending everyone I know. Thank you Wilson's More

by Primitivecircle
Recommend Dealer
Yes
Employees Worked With
Ryan Pervier
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