
Wilson Toyota of Ames
Ames, IA
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Everyone I dealt with was extremely friendly and helpful! I was able to set up an appointment that worked into my schedule and I did not have to wait long for them to get done. Thank you!! I was able to set up an appointment that worked into my schedule and I did not have to wait long for them to get done. Thank you!! More
I was stunned to see the charge for parts was over $400 more than if bought on the Toyota Parts Direct site for OEM replacements. Three parts were not for my model. How does that work? This problem has more than if bought on the Toyota Parts Direct site for OEM replacements. Three parts were not for my model. How does that work? This problem has existed on Rav4 since 2003 and it hasn’t been fixed? I have decided to sell the car and sever my relationship with Toyota. That said the staff were courteous and sympathetic. More
The staff was extremely friendly and made sure everything that was happening with my car was clear. Kirby, the driver of the courtesy shuttle, was prompt and cordial. He was a very safe driver and made sure that was happening with my car was clear. Kirby, the driver of the courtesy shuttle, was prompt and cordial. He was a very safe driver and made sure we knew about wait time for our pick up. I was very satisfied with the whole experience! Thank you! More
Easy to set up an appointment. Shuttle service is a bonus. Quick service time- Had to only wait 30 minutes for an oil change And complete inspection. bonus. Quick service time- Had to only wait 30 minutes for an oil change And complete inspection. More
We were very pleased with our experience at Wilson Toyota. We felt we were treated with respect. Our salesman, Mark, was knowledgeable, thorough, and patient with us. There was no pressure to purch Toyota. We felt we were treated with respect. Our salesman, Mark, was knowledgeable, thorough, and patient with us. There was no pressure to purchase a vehicle. Amy in the finance/business office put us at ease immediately. Overall the best car buying experience we have had! More
2020 Highlander purchase I worked with Taybor Johnson on the purchase of my new Highlander. Taybor greeted me right when I walked in and we got right to work discussing what I I worked with Taybor Johnson on the purchase of my new Highlander. Taybor greeted me right when I walked in and we got right to work discussing what I wanted. I wanted a 2020 Highlander Limited and I really didn't think they would have what I wanted on the lot, I thought I was just going to put in an order, but luckily they had the model and the color I was interested in. I didn't get a great trade-in but it was fair and I didn't get a great price for the new car either but I didn't expect a lot since it is a new body style that just came out and is hard to get. They gave me $750 off and threw in the rack cross bars I wanted and the paint protection. I feel pretty good about the deal and I love my new car. They treated me with respect throughout everything and were very helpful at showing me all the features of the car. The whole thing from start finish only took 2 hrs which was great. It took a couple days for them to get my new car ready the way I wanted it and I picked it up and went on my way. Very easy. More
Reprogrammed my remote start and fixed a dash rattle As ALWAYS, Jenna Van Pelt is the bomb!!! She always takes great care of us and it is truly appreciated! Thanks again Jenna for making it easy! As ALWAYS, Jenna Van Pelt is the bomb!!! She always takes great care of us and it is truly appreciated! Thanks again Jenna for making it easy! More