Wilson Toyota of Ames

Very customer focused This is our most trusted Toyota dealership. We like the service, the promptness and the friendliness of the staff. We buy from this dealership and als This is our most trusted Toyota dealership. We like the service, the promptness and the friendliness of the staff. We buy from this dealership and also service our vehicles there. More

Waited longer than normal I had just a basic service done on my vehicle, but it took longer than an hour to complete. Other people that came in after me for the same apparent s I had just a basic service done on my vehicle, but it took longer than an hour to complete. Other people that came in after me for the same apparent service were expedited. I was not, which was disappointing. I wondered if it was because I made my appointment online earlier in the day, because I felt like I was treated like a walk-in rather than an appointed customer. That is my only complaint - the time it took. The service, as always, was very good. I was shown filters and advised about my tires. All very professional. But I won’t be making any more appointments online. More

Always friendly and knowledgeable Great service! Everyone is always very friendly and knowledgeable. They never recommend unnecessary repairs and always ask before doing anything on my Great service! Everyone is always very friendly and knowledgeable. They never recommend unnecessary repairs and always ask before doing anything on my vehicle that wasn’t agreed upon before hand. More

Great service Chad made the whole process very simple. He was very friendly and helpful and I walked away very content with my purchase. I wouldn't hesitate to work Chad made the whole process very simple. He was very friendly and helpful and I walked away very content with my purchase. I wouldn't hesitate to work with Chad again in the future. More

Totally pleasant, with courteous and friendly service people Service person seemed totally focused on learning what the car owner wanted/needed with this visit, in addition to routine service.. When he found a Service person seemed totally focused on learning what the car owner wanted/needed with this visit, in addition to routine service.. When he found a small repair that was needed, he consulted with the owner first before proceeding. More

Toyota of Ames is putting dreams in driveways. While purchasing my first new vehicle from Wilson Toyota in Ames, I was met with nothing but professionalism and courtesy from start to finish. I felt While purchasing my first new vehicle from Wilson Toyota in Ames, I was met with nothing but professionalism and courtesy from start to finish. I felt they cared about getting me exactly what I wanted in a vehicle, without any pressure to upsell or anything like that. I would highly recommend Toyota of Ames not only for the customer service, but the products speak for themselves too. More

10,000 mile service Great people to work with! Clean nd comfortable waiting area and it’s nice to pull in to a climate controlled area to start the process. Great people to work with! Clean nd comfortable waiting area and it’s nice to pull in to a climate controlled area to start the process. More

Perfect 4Runner This Toyota dealership was extremely helpful in finding me the exact vehicle I would like at the price I wanted to pay. They were extremely patient an This Toyota dealership was extremely helpful in finding me the exact vehicle I would like at the price I wanted to pay. They were extremely patient answering all my questions. More

Prompt Attention I drove over to make an appointment and was pleased to learn that my needs could be attended to immediately. I appreciated the special window wash and I drove over to make an appointment and was pleased to learn that my needs could be attended to immediately. I appreciated the special window wash and advice and the prompt servicing of my vehicle. More

Best dealership in Ames! We had a very pleasant time at Wilson Toyota of Ames. They were very polite and answered all our questions. We won't buy from any other place after th We had a very pleasant time at Wilson Toyota of Ames. They were very polite and answered all our questions. We won't buy from any other place after this buying experience. Thanks again Mark! More