
Wilson Toyota of Ames
Ames, IA
Filter Reviews by Keyword
By Type
Showing 3,878 reviews
New Highlander purchase experience Armando our sales representative was courteous knowledgeable and able to answer all our questions. All employees we were involved with at Wilson Toyot Armando our sales representative was courteous knowledgeable and able to answer all our questions. All employees we were involved with at Wilson Toyota were professional and helpful. We would recommend Armando and Wilson Toyota to our friends.we More
Oil change was a minimum wait which was very good since I’m in a wheelchair. They checked my brakes and tires, made recommendations and made suggestions on how was a minimum wait which was very good since I’m in a wheelchair. They checked my brakes and tires, made recommendations and made suggestions on how to get my van there to service. Appreciated the Herta idea since I have never used it before. More
On the ball Was grateful that Wilson Toyota got me in at my scheduled appointment time. Staff very friendly. Work completed in a timely manner. Appreciated that t Was grateful that Wilson Toyota got me in at my scheduled appointment time. Staff very friendly. Work completed in a timely manner. Appreciated that they explained everything that was done with my vehicle. More
Oil light diagnose I think $200 was a lot for an oil change and diagnosing a number of things I didn’t ask about. They were not even able to tell me why the oil light ca I think $200 was a lot for an oil change and diagnosing a number of things I didn’t ask about. They were not even able to tell me why the oil light came on. More
Scheduled maintenance. Outstanding service department. Dan Wolf and his service personnel are second to none. From driving into the service center to the time my car servi Outstanding service department. Dan Wolf and his service personnel are second to none. From driving into the service center to the time my car service was completed everything was handled in a professional manner. More
Good overall They do car for their customers and will make sure they are getting what they want even if it takes a day or two to organize everything out. They do car for their customers and will make sure they are getting what they want even if it takes a day or two to organize everything out. More
Always courteous and on time. Waiting area clean and comfort Always friendly and on time. The waiting area is clean and comfortable. Love the mints. Courteous when calling for an appointment. Good coffee. Restro Always friendly and on time. The waiting area is clean and comfortable. Love the mints. Courteous when calling for an appointment. Good coffee. Restrooms nice and clean. More
Great customer service! Timely . Efficient. Friendly. Keep you updated as the work progresses. Inform you if any upcoming service needs need to be addressed. always will Timely . Efficient. Friendly. Keep you updated as the work progresses. Inform you if any upcoming service needs need to be addressed. always willing to transport or provide a service vehicle for longer service times. More
Toyota Care oil change They were super friendly and helpful! I think the man who helped me was Dj. He did a great job! One thing I would mention that you might think abou They were super friendly and helpful! I think the man who helped me was Dj. He did a great job! One thing I would mention that you might think about changing is how you leave the keys in vehicles unlocked when they are finished. They probably are safe, but even though I joked about it being a “great place to steal cars from”, I was really thankful I didn’t have my guitar in my car like I often do, because though someone might not steal a car, it would be easy to steal someone’s belongings from within the car. I have not experienced a service center previously that left the keys in the car when it was finished and parked out front, in my experience, they typically keep them behind the desk for when you check out. This is just one thought that kind of worried me, but I would still return and recommend your service center because everyone was so nice and effective. More
Friendly and very professional It was a pleasure working with Brad! He made the car buying experience very easy and quick! He is an honest hardworking salesman! He has earned our bu It was a pleasure working with Brad! He made the car buying experience very easy and quick! He is an honest hardworking salesman! He has earned our business! More