
Wilson Toyota of Ames
Ames, IA
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Could be a little bit better The service order writer was very polite and tried to be very clear in his explanations. When he quoted us additional prices for new filters that were The service order writer was very polite and tried to be very clear in his explanations. When he quoted us additional prices for new filters that were not part of the routine oil change, he neglected to tell me there would be an additional $19 hourly fee, which made the price higher. That made the bill come out for more than he had projected to us. Their waiting room does not have a restroom that a handicapped person can enter without assistance, so I will not recommend this business. More
Satisfied The salesman was aware of the type of vehicle I was looking for and found the specific truck. I believe he informed me of all the available options an The salesman was aware of the type of vehicle I was looking for and found the specific truck. I believe he informed me of all the available options and provided enough information that I could make an informed decision. The salesman has also made himself available following The sale to answer any questions. More
Positive Devin did his best to acquire the answers to all of my numerous questions. I would return to him again for future needs. It would be a good business Devin did his best to acquire the answers to all of my numerous questions. I would return to him again for future needs. It would be a good business practice, as owner, if Danny would make it a point, as best possible, to acknowledge, all patrons with a gesture of "Thank you". I would add that Wilson's have earned a very positive reputation for good service. More
Easy, and hassle free Travis, did a great job, hassle free experience. A++,, constant communication, friendly and easy to get ahold of, this is my second car from Wilson’s Travis, did a great job, hassle free experience. A++,, constant communication, friendly and easy to get ahold of, this is my second car from Wilson’s Thanks! More
Great car buying experience Our Sales Rep was very knowledgeable about the vehicles and helped answer any questions. He also took the time to listen to what we wanted and made ou Our Sales Rep was very knowledgeable about the vehicles and helped answer any questions. He also took the time to listen to what we wanted and made our dream come to fruition helping to get that exact vehicle for us. They made the financing part very easy and quick as well. Overall, it was the best car buying experience I've had compared to last experiences. More
Bought a used Toyota Avalon in an hour Was wanting to purchase a car w/no back and forth battle over price. Mission accomplished. Felt like coming home...last Toyota was purchased new June Was wanting to purchase a car w/no back and forth battle over price. Mission accomplished. Felt like coming home...last Toyota was purchased new June '97. More
2nd service I was there on Monday for oil change and maintenance. On Wednesday, DJ found That the oil change wasn’t done. Was very honest about this error and I was there on Monday for oil change and maintenance. On Wednesday, DJ found That the oil change wasn’t done. Was very honest about this error and wanted rectify it immediately. Thankful he found it! More
This is a great place with super people No experience so needed lots of help. Very patient With me!! Personable and thoughtful sales and finance folks. Left beloved van. I’m a happy camper. No experience so needed lots of help. Very patient With me!! Personable and thoughtful sales and finance folks. Left beloved van. I’m a happy camper. More
vehicle maintenance They have very friend staff who are ready to answer any questions you might have. The waiting room is very comfortable and a great place to wait while They have very friend staff who are ready to answer any questions you might have. The waiting room is very comfortable and a great place to wait while you are having your vehicle serviced. More
Maintenance check Brought my baby in for her 50k check up. The service was quick, affordable, and hassle free. Although there is a closer Toyota dealership to me, I' Brought my baby in for her 50k check up. The service was quick, affordable, and hassle free. Although there is a closer Toyota dealership to me, I'll happily drive the distance to receive the care and kindness I consistantly find at the Ames location. More