
Wilson Toyota of Ames
Ames, IA
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Very courteous and helpful. We had to have a battery replaced for our Prius. They gave us a loaner, which was very good for us. The next day we locked ourselves out of our home a We had to have a battery replaced for our Prius. They gave us a loaner, which was very good for us. The next day we locked ourselves out of our home and the loaner car. The driver for the day, Kirby, went beyond the Call of Duty and helped us driving back and forth several times. We thank him and Toyota for their excellent service. More
The service work that almost worked the first time I was recently in the service area because of what I would call a CALL BACK because I don't feel the problem was taken care of the first time. Parts I was recently in the service area because of what I would call a CALL BACK because I don't feel the problem was taken care of the first time. Parts were replaced and they did turn the fault lights off only for around 3000 miles because the tech didn't spend the time to find the root cause of the problem but as I said earlier it turned the lights off only temporarily because the real reason for them coming on was not taken care of the first time. I have worked in the mechanical field all my life and I know most of the time any more all the maintenance problems involve only replacing parts. Nobody is into actually fining anything anymore so hence just about anyone can be a mechanic or tech or whatever you want to call them because all you need to know is how to plug in an analyzer and keep replacing parts until it turns the light out. Most of the time that's good enough. This time it wasn't. If it weren't for Dan Wolf working there I probably would have been done with your service department because of this recent ordeal. More
Michael’s Review As I pull into the service area, I am always greeted in a friendly manner. That sets the tone for a good experience again at Wilson Toyota. That’s the As I pull into the service area, I am always greeted in a friendly manner. That sets the tone for a good experience again at Wilson Toyota. That’s the way it always happens for me. The costs are competitive, the workmanship top quality and the reviews are thorough when the vehicle is done. Great job, keep up the good work. More
Great experience Devan was great to work with between trading in my old car and buying my new car. I have never purchased a car from a dealership before but it was a v Devan was great to work with between trading in my old car and buying my new car. I have never purchased a car from a dealership before but it was a very smooth process due to the help of the employees at Wilson’s. More
willing to work with me I did not feel I was getting ripped off like I usually do after I buy a new vehicle. I will be back thank you I did not feel I was getting ripped off like I usually do after I buy a new vehicle. I will be back thank you More
Very good service Austin was very professional and patient. He kept in touch but was not pushy. He made time for me on his day off. I would not hesitate to recommend Wi Austin was very professional and patient. He kept in touch but was not pushy. He made time for me on his day off. I would not hesitate to recommend Wilson Toyota, and especially Austin. More
Very helpful I felt I was treated very nice notified I close to needing battery. I had coupon for $20 off for one so had them install. Ready for winter I felt I was treated very nice notified I close to needing battery. I had coupon for $20 off for one so had them install. Ready for winter More
Quick And Easy Oil Change The oil change I needed for my Avalon was the experience I would expect from Wilson. Easy to schedule- service in a timely manner - able to use the W The oil change I needed for my Avalon was the experience I would expect from Wilson. Easy to schedule- service in a timely manner - able to use the Wilson coupon' More
As always our experience with Wilson Toyota was easy, efficient, and pleasant. Ryan Perrier, our principal contact, is an exceptional person to help us get the best deal possible. efficient, and pleasant. Ryan Perrier, our principal contact, is an exceptional person to help us get the best deal possible. More
Recall on sonar The man I talked to was very nice and helped me with some other questions i had about my Sienna . The service was very quick. The man I talked to was very nice and helped me with some other questions i had about my Sienna . The service was very quick. More