
Wilson Toyota of Ames
Ames, IA
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Very Friendly and Helpful The staff at Wilson was very helpful and accommodating. I went in to have a new key made for my new truck and they had to order one, it came within 2 The staff at Wilson was very helpful and accommodating. I went in to have a new key made for my new truck and they had to order one, it came within 2 days and were able to get me in almost right away. When I came to drop the truck off they had a shuttle service on its way to take me to wherever I needed to go. I opted to stick around the lot and check some things out. A salesman approached me in this time period and we started talking everything from features on my truck to features about the new GR Supra they had on the showroom floor. He answered every single on of my questions and was very friendly. Everyone I interacted with at Wilson was very nice and friendly and treated me as a long time customer even though it was the first time I stepped on the lot. Additionally, after receiving my vehicle I double checked my dash cam footage and found no unnecessary tampering/ exploring or joy rides that have happened at other dealerships per my experience. I am happy to come back and get the vehicle serviced when it is needed. More
My rav Brought a car to my house for initial drive. Saved so much of my time. Did a lot of correspondence through email and Ryan was very prompt. Financing Brought a car to my house for initial drive. Saved so much of my time. Did a lot of correspondence through email and Ryan was very prompt. Financing was awesome! Got me a very good int rate and was super fast! Thanks Amy!! Even when Ryan came up with conflict he has someone ready for me when I got there to purchase. Thanks and Go Cyclones!! More
Excellent customer service I came in to consider a new Toyota Rav4. Chad was exceptionally knowledgable, helpful and patient and helped me make an informed decision on my event I came in to consider a new Toyota Rav4. Chad was exceptionally knowledgable, helpful and patient and helped me make an informed decision on my eventually selected vehicle. All staff I interacted with were very professional and attentive. It was a pleasure. More
Professional and quick My vehicle was a capital expenditure and I want professional and knowledgeable technicians working on it when it needs service. I trust Wilson’s to pr My vehicle was a capital expenditure and I want professional and knowledgeable technicians working on it when it needs service. I trust Wilson’s to provide that quality knowledge and to look for any potential issues before they can effect the reliability of my Vehicles More
Very helpful ,answered questions. Ryan was very helpful finding what I was looking for in my price range. Explained things on the new vehicle. Helped me get my first service scheduled. Ryan was very helpful finding what I was looking for in my price range. Explained things on the new vehicle. Helped me get my first service scheduled. Office help was great as well as far as paperwork and very pleasant to work with. Absolutely no complaints. More
Personal and unique experience Travis provided great service throughout the entire process. I appreciated his personal touch, humor, and knowledge of the Toyota Sienna. My wife and Travis provided great service throughout the entire process. I appreciated his personal touch, humor, and knowledge of the Toyota Sienna. My wife and I were not stressed and were pleasantly surprised in the ease of purchasing and trading in a vehicle. This has not been our typical experience throughout our 20+ years of purchasing vehicles at other dealerships. I highly recommend stopping at Wilson Toyota for purchasing your next vehicle! We will be back for another vehicle. More
5 stars Wonderful experience in what can be a very stressful event (new car search). Kari was great to work with, so friendly and helpful, listened to what I Wonderful experience in what can be a very stressful event (new car search). Kari was great to work with, so friendly and helpful, listened to what I was looking for, and stayed flexible with my schedule coming from out of town. So appreciated! More
Fair, honest, no hassle Excellent experience all around. Avoided the usual run around I've experienced at many dealerships. My sales rep was responsive and did an outstanding Excellent experience all around. Avoided the usual run around I've experienced at many dealerships. My sales rep was responsive and did an outstanding job through the entire process right up to driving my new ride off the lot. Highly recommend. More
Best Car Buying Experience We went to purchase a used vehicle after a car accident. We had the best service experience we have ever had. I will not buy a vehicle anywhere else! We went to purchase a used vehicle after a car accident. We had the best service experience we have ever had. I will not buy a vehicle anywhere else! More
Wilson Toyota has the most professional service department. Wilson Toyota has in my opinion the best service department in the state. They are very professional and honest. No pushy scare tactics to perform se Wilson Toyota has in my opinion the best service department in the state. They are very professional and honest. No pushy scare tactics to perform services you don’t need and pricing is always clear and upfront. More