
Wilson Toyota of Ames
Ames, IA
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Car buying done easy! I had been searching for months before I found my exact vehicle of choice (color, model, trim, every thing) at Wilson Toyota of Ames. I live 180 mile I had been searching for months before I found my exact vehicle of choice (color, model, trim, every thing) at Wilson Toyota of Ames. I live 180 miles away and discovered the vehicle one night while searching the internet. I called the dealership the very next day to confirm it's availability and talked to Ryan Smalley. He was very helpful and answered all my questions. We even agreed on a price over the phone. Two days later I drove out to Ames ( a three hour plus drive for me) and picked up the car. The whole transaction took less than 30 minutes I think. Now that's how to buy a car! No games, no fuss, no back and fourth, just business done on a friendly and professional level. I've bought several cars over the years from various dealers, but have never had a shorter, smoother, and better time of it as I did here at Wilson Toyota. I'm happy!! More
Awesome dealership! This was our best experience buying a new car ever! Jacob Harmelink was very knowledgeable, honest, and easy going. He found us exactly the car we w This was our best experience buying a new car ever! Jacob Harmelink was very knowledgeable, honest, and easy going. He found us exactly the car we were looking for. He also gave us a very fair deal on our trade-in car. Everyone working there goes out of their way to make you feel comfortable and welcome! Financing was easy as well! Highly recommend! More
Best auto shopping experience ever! My vehicle shopping experience at Wilson Toyota was awesome! I never thought I’d use exemplary and auto salesman in the same sentence, but I’m going My vehicle shopping experience at Wilson Toyota was awesome! I never thought I’d use exemplary and auto salesman in the same sentence, but I’m going to. Brad Baker is an exemplary auto salesman. He is knowlegeable, friendly, and has a passion for his job and Toyota’s. Tron Smith, the Sales Manager, is an equally great guy. Their customer service is second to none. Besides finding me the perfect Toyota for my needs, we shared some laughs. An all around great experience! More
Greatest CAR purchase experience! This is my 4th new car purchase in my lifetime, AND it was my best experience! I have only owned 7 vehicles. Ryan Smalley listened to what I wanted. H This is my 4th new car purchase in my lifetime, AND it was my best experience! I have only owned 7 vehicles. Ryan Smalley listened to what I wanted. He assisted me in finding me that right car for ME. Wilson Toyota of Ames gave me a fair deal on my trade in and was 1/3 more than other competitor dealership I had visited. The financing was made easy. There will be "NO" remorse buying here! THANK YOU Ryan and Becky!!! More
2018 Prius purchase We had a good experience with Wilson's. The salesperson was knowledgeable and friendly and the business office was very efficient in processing the p We had a good experience with Wilson's. The salesperson was knowledgeable and friendly and the business office was very efficient in processing the paperwork. I plan to use Wilson's for my service work and would definitely talk to them before buying another Toyota. More
Outstanding Dealership across Sales and Service Wilson Toyota staff in both Sales and Service are very friendly and customer oriented. All staff are very competent and treat you, the customer, with Wilson Toyota staff in both Sales and Service are very friendly and customer oriented. All staff are very competent and treat you, the customer, with respect and make sure all your concerns, questions, etc. are addressed and answered. Staff go the the extra mile to be sure you are well informed and understand everything. We just bought a new 2019 Avalon Hybrid Limited from Luke Wandling and he was outstanding working through all the details of the purchase and getting us to a number we were very comfortable to finalize purchasing our second Avalon from Wilson Toyota. The outstanding Service we have experienced at Wilson the past 5 years with our first Avalon also played a major role in our decision to purchase from Wilson Toyota again even though we live much closer to another Toyota Dealership. The day we picked up our new Avalon Luke was ill and not able to be there, so Like had Brad Baker deliver the car tour. Brad was outstanding and took all the time we needed to get us oriented to our new vehicle. We highly recommend Wilson Toyota to anyone looking to purchase and/or service a Toyota vehicle. More
New car purchase I was wonderfully well treated at the dealership. The sales consultant, Jacob, was terrific in that he was very patient with me, explained everything I was wonderfully well treated at the dealership. The sales consultant, Jacob, was terrific in that he was very patient with me, explained everything I need to know about the vehicle, and made me feel welcome. I received an extremely fair price for my trade-in vehicle and similarly was offered a new vehicle at an excellent price. More
Outstanding customer service I went into the dealership to speak with Brad Baker in sales over a car and told him my situation and what I had to work with and told Brad to work hi I went into the dealership to speak with Brad Baker in sales over a car and told him my situation and what I had to work with and told Brad to work his magic and the whole time I'm thinking my credit is being rebuilt there is no chance I'll get a loan for one . I told my self it was just a dream not reality and I would be stuck in my car that wasnt worth the gas I put into it and drive it till it falls apart the rest of the way . Then when I was working Brad got back to me with great news I was approved for the loan . Then he blew me away with the payments on a new car lower then I could expect for where my credit was . And he wasnt finished there he went above and beyond with helping me with my last hurdle in the process. If you go into Wilson Toyota of Ames Iowa. Look for Brad Baker he will light up your world with his smile and personality and it's not all about the incentives for him to sell cars or the bonuses it's about making his magic and getting you into the car you want and will love . More
As a customer seeking new Camry Excellent facilities and personnel. Re. latter, dealt personally with sales rep (Kari Henderson) and credit rep (Leon Holder). Both very professional Excellent facilities and personnel. Re. latter, dealt personally with sales rep (Kari Henderson) and credit rep (Leon Holder). Both very professional and helpful. Dealt mostly with Kari. She was relatively new to her job (floor sales) and admitted as such, which we appreciated. Yet in spite of her newness to the role, she had remarkable knowledge of the product (Camry) and more than capable in answering questions. And what she didn't know, she admitted but found an answer. Where Kari really stood out was at the personal level. She is a warm, welcoming individual. Makes you want to know her as a person even before approaching the knitty-gritty of buying and selling a product. No need for her to convince you she has your interests at the forefront; it comes naturally through the manner in which she presents herself. Wilson Motors should be thankful for having a person like Kari working on their behalf! More
Great experience!! From the moment we walked in we had great service. Brad Baker was the awesome guy we dealt with. He worked with us to see what was right for us and ge From the moment we walked in we had great service. Brad Baker was the awesome guy we dealt with. He worked with us to see what was right for us and get us into the perfect vehicle. We test drove a Highlander and fell in love. Brad explained different features with us so we knew what we were getting for our money. More