Wilson Toyota of Ames

Great experience We bought our first Toyota from them 13 years ago and came back to buy our second. Jacob was friendly and knowledgeable and got us the car we wanted. We bought our first Toyota from them 13 years ago and came back to buy our second. Jacob was friendly and knowledgeable and got us the car we wanted. No need to go to Des Moines for a good deal. Jacob also showed us old fogeys how to connect our phones to the entune system. Much appreciated. More

Easy to work with Brad was courteous and easy to work with. He answered all of our questions and was very knowledgeable about the vehicle we were interested in. Brad was courteous and easy to work with. He answered all of our questions and was very knowledgeable about the vehicle we were interested in. More

Excellent deal on a starter vehicle for our boys They treated us as if we were buying a nice, new vehicle rather than a cheap kids' car. We were thrilled to find something local that we felt would be They treated us as if we were buying a nice, new vehicle rather than a cheap kids' car. We were thrilled to find something local that we felt would be dependable. More

Great, easy buying experience. This is a very easy place to buy a car. Because they offer great, friendly service and reasonable deals they have a good customer base which means the This is a very easy place to buy a car. Because they offer great, friendly service and reasonable deals they have a good customer base which means they don’t have to be desperate and play stupid dealership games. More

Quality service We just purchased our second new Toyota vehicle from Wilson Toyota in Ames. We purchased a Toyota Venza in 2013. That purchase experience went smoothl We just purchased our second new Toyota vehicle from Wilson Toyota in Ames. We purchased a Toyota Venza in 2013. That purchase experience went smoothly, and we have been very satisfied with the car. Wilson Toyota has handled all service for our Venza, and we have been highly satisfied with their customer service. Our positive experience brought us back to Wilson Toyota for our most recent purchase of a 2018 Highlander Hybrid. We spent a considerable amount of time with our sales rep, Jacob Harmelink, exploring vehicle features of both the RAV4 and the Highlander before settling on the Highlander Hybrid. Because Wilson Toyota didn't have a vehicle on the lot that had the specific features we preferred, Jacob arranged to get our vehicle from another dealer. In the end, we got the vehicle we wanted. Finalizing the purchase went very smoothly. Thus, we've had another positive purchase experience with Wilson Toyota. More

Terrible customer service I had my car dropped of by my father on Thursday. I attempted to call ahead and speak with a service advisor to make a point of contact. They co I had my car dropped of by my father on Thursday. I attempted to call ahead and speak with a service advisor to make a point of contact. They couldn’t get me off the phone fast enough. I didn’t receive a call Friday or Saturday. So Monday at noon I called to find out if they had looked at it. I was told it was fixed. Fixed ? What’s even wrong? So now I have a bill for just under $500.00. No one called me to tell me what was wrong. No one called me to get authorization to fix it. No one called to let me know it was done. I spoke with a service advisor who was no help, and just said he could remove the part and just charge for diagnosis. Very poor customer service. We only buy Toyota, and we are about to say goodbye to this Prius(she’s given me a strong 240k ) and purchase a RAV4. But I can assure you, we won’t be purchasing it at Wilson. More

Jacob's review Jacob was great to work with. He was very helpful, friendly and courteous. I enjoyed talking about family, experiences and interests. He was easy to Jacob was great to work with. He was very helpful, friendly and courteous. I enjoyed talking about family, experiences and interests. He was easy to get to know. More

Great people, Great service! Worked with Brad Baker. He is very professional and personable. He worked hard and really listened to my needs to get me into the right car for me. Worked with Brad Baker. He is very professional and personable. He worked hard and really listened to my needs to get me into the right car for me. Highly recommend Brad! More

Ryan was great! We came to Wilson Toyota and had an excellent experience with Ryan Pervier, a salesperson there. If you want someone honest and willing to get you wha We came to Wilson Toyota and had an excellent experience with Ryan Pervier, a salesperson there. If you want someone honest and willing to get you what you want you cannot go wrong with Ryan. More

Ask for Brad Baker Brad was super knowledgeable and bent over backwards to get us into the car we liked. He remembered who I was a month after popping in to look for 15 Brad was super knowledgeable and bent over backwards to get us into the car we liked. He remembered who I was a month after popping in to look for 15 minutes. He worked with me some after I had already purchased the car and was having trouble registering it in my new state (as did Amie in finance). Great team! More