Wilson Toyota of Ames

Thank you for Jacob Ames was much larger than I expected. What I needed most to set-up my life in this new city was a car. To get a car, there were many many many things Ames was much larger than I expected. What I needed most to set-up my life in this new city was a car. To get a car, there were many many many things I had to take care of - including financing, social security, and drivers license. In the middle of days of overcoming jetlag from 14 hours of flying from my home country, I met Jacob at Wilson Toyota by chance. Though I was not ready for purchasing a car, he helped me get all the information I needed. In fact, I sincerely wanted to buy Honda cr-v for certain reasons since last year. However, I am now one of Rav-4 owners. It is no doubt that I changed my car in my bucket list absolutely thanks to the great supporter, rather than DEALER, Jacob. I appreciate this wonderful experience. More

No pressure and responsive to my needs Even before I actually appeared to start looking for a vehicle, I had above-and-beyond service from this dealership, including measuring distance from Even before I actually appeared to start looking for a vehicle, I had above-and-beyond service from this dealership, including measuring distance from ground to seat for my disabled spouse. Jacob Harmelink was sincerely friendly, well-informed, and responsive to my requests. Other employees were friendly and went out of their way to make me comfortable with the entire process. Follow-up calls came to make sure there was good communication. More

Purchasing a new Rav4 Just purchased a new Rav4 and Jacob was very friendly and helpful during this process. He was efficient especially since we are not residents of Iowa. Just purchased a new Rav4 and Jacob was very friendly and helpful during this process. He was efficient especially since we are not residents of Iowa. Also, he was very knowledgeable about all of the Toyota cars and made this whole experience enjoyable. More

Outstanding Customer Service This dealership goes above and beyond to make the customer experience a good one. Dan was upfront and honest and worked hard to help us find exactly This dealership goes above and beyond to make the customer experience a good one. Dan was upfront and honest and worked hard to help us find exactly what we were looking for. A great experience! More

Leased a RAV4 Great experience. Brad was great and handled everything quickly. I am very happy with everything and would recommend this dealership to my family and Great experience. Brad was great and handled everything quickly. I am very happy with everything and would recommend this dealership to my family and friends. More

Happy Purchasing the vehicle was easy & hassle free. I would recommend the dealership to my friends & family. We are very happy with our purchase. A a Purchasing the vehicle was easy & hassle free. I would recommend the dealership to my friends & family. We are very happy with our purchase. A a More

Great dealership. Always treat the customer right. Brad was great to work with. Made himself available at any time to answer questions and resolve any issues we had. Highly recommend Brad, and we wou Brad was great to work with. Made himself available at any time to answer questions and resolve any issues we had. Highly recommend Brad, and we would work with him again. More

Purchased Rav4 Friendly, laid back sales staff. Dealership provides great service and is customer focused. The service department is also very good. Have purchased Friendly, laid back sales staff. Dealership provides great service and is customer focused. The service department is also very good. Have purchased my last 2 new vehicles at Wilson’s. More

Patient and understanding dealership They were great with my request for multiple test drives as I made my decision. Very understanding and really worked hard to find the vehicle that met They were great with my request for multiple test drives as I made my decision. Very understanding and really worked hard to find the vehicle that met my needs and desires. More

Excellent New Car Lease Experience My wife and I went to Wilson Toyota considering a Toyota Corolla lease. Jamie did an outstanding job during our test drive showing all the safety feat My wife and I went to Wilson Toyota considering a Toyota Corolla lease. Jamie did an outstanding job during our test drive showing all the safety features of the vehicle and options. In addition, she quickly prepared the numbers for our deal, held the vehicle, and allowed us time to consider it, ask questions, and arrive at a decision. She was never pushy during the process, and allowed us to go at our pace. Our trade-in value was fair, and the purchase price quoted was below a Des Moines dealership. Our entire experience was excellent and Jamie deserves credit for making it that way. I would definitely go to Jamie at Wilson Toyota again, and recommend others. On the finance side, Amy far and above exceeded our expectations. She listened, asked questions, and provided results beyond what we had thought possible. More