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Wilson Toyota of Ames

Ames, IA

4.5
3,876 Reviews

2212 S Duff Ave

Ames, IA

50010

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Showing 3,876 reviews

January 26, 2023

The repairs to my car are fantastic, it did take longer than quoted. Our first appointment time was delayed because we weren't put in the system. More communication would have appreciated. Very good at co More

by jenduerkes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collision Center
January 26, 2023

They are accommodating, professional, and provide excellent service and communication, as well as consistently high quality work on my vehicles. More

by Beth Gookin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The collision department most recently.
January 26, 2023

Everything was ready to go! In and out in an hour! Very friendly sale service! More

by cyfierce
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Josh Holz, Travis Reinhart
January 24, 2023

The Wilson staff treated me with respect and only recommended the service my needed and me know what wasn’t necessary. The only thing they didn’t do was reset my scheduled maintenance tracker. I had More

by ddelaney2
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Kaley Exline
January 24, 2023

Our experience at Wilson of Toyota was very pleasant. We appreciate all the help we received. Thank you!! More

by Rach
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Wacker , Armando Pena
January 22, 2023

Wilson Toyota has incredible customer service from their estimate process until your vehicle is repaired. Zach and Nick are so easy to work with and keep you updated regarding the repair process. I highly More

by npietz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach and Nick
January 22, 2023

Great service rep, nice waiting room, easy to understand service provided, and unnecessary service avoided. More

by Franz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kylee
January 21, 2023

Good service, but took too long. We waited three hours for an oil change and tire rotation. We were earlier and they let other people without appointments go ahead of us. More

by danaa1872
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn’t work with sales
January 21, 2023

They came out and explained everything that was going on and if I wanted to go forward with what ever or something else More

by Pssayre13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackson Hall
January 21, 2023

I had several questions about future maintenance. He answered them all and suggested a way to save money with a maintenance package. Very reasonable. Thanks. More

by dadandthegang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
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