Wilson Toyota of Ames

Pleasant. Worked at answering questions about many vehicles. Made the purchase special for my first new Toyota RAV.4. Worked at answering questions about many vehicles. Made the purchase special for my first new Toyota RAV.4. More

Great staff but service is terribly slow! I always wait and got oil change and tires rotated and sat there for 2 hours and had an appointment. When I asked how long service would take and th I always wait and got oil change and tires rotated and sat there for 2 hours and had an appointment. When I asked how long service would take and they said 1 hour. At 1 hour 45 minutes i asked about it because you are not updated by anything but the board and they said let me check and then she (girl with nose clip at desk)couldn't figure out so she called gentlemen who checked me in and he said let me check because you have been here quite a while. 10 minutes later it was ready. This is not the 1st time this has happened either. More

I love Wilson Toyota. Have never had any issues. This was my 3rd 5 star purchase! Thank you Have never had any issues. This was my 3rd 5 star purchase! Thank you More

Good process! Happy with how they took care of me. I was able to get what fit my needs! Happy with how they took care of me. I was able to get what fit my needs! More

Excellent customer service, clean waiting area. Kept me up yo date of service. But your online appt sucks. I went thru that 4 times and it always said someone would get back with me😡& nobody ever Kept me up yo date of service. But your online appt sucks. I went thru that 4 times and it always said someone would get back with me😡& nobody ever did. After a month of trying to schedule appointment, I finally had to call and schedule. More

Very nice people to work with and got me into my new car right away! right away! More

We have purchased multiple vehicles from Wilson Toyota of Ames. The sales and business staff have always been very helpful and courteous. Ames. The sales and business staff have always been very helpful and courteous. More

I was in desperate need of help so I could go to Minnesota for Christmas and they were able to help. Thank goodness it was an easy fix for them! Thank you!!! Minnesota for Christmas and they were able to help. Thank goodness it was an easy fix for them! Thank you!!! More

I am buying my second vehicle from them in a couple weeks I’m so excited. They are great to work with. My last oil change just took a little longer than expected. I’m so excited. They are great to work with. My last oil change just took a little longer than expected. More

They are curtious and helpful. The waiting room is pleasant and comfortable. I did have a long wait though. The waiting room is pleasant and comfortable. I did have a long wait though. More