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Wilson Toyota of Ames

Ames, IA

4.5
3,876 Reviews

2212 S Duff Ave

Ames, IA

50010

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Showing 3,876 reviews

January 06, 2023

Brendan did a great job & should be commended for his followups with me. Jamie also kept me informed & advised me that the shuttle was available. More

by JD Nordyke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Miller, Travis Reinhart , Brad Baker
January 06, 2023

Last two scheduled oil change maintenance visits with my Highlander have each taken over 2 hours. In the past, scheduled maintenance visits took much less time than that. Wish the wait was an hour and not More

by cowgirllizzie1967
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
I don’t remember
January 05, 2023

We have been a customer for many years but customer service for service dept. has continued to decline and prices seem to be very high. When went in for appointment, was told it was not on the books. More

by MKING4656
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Brenden Hoffman
January 05, 2023

An A+ to Jeremy Mendoza and the entire service department for their professional, informative and courteous interaction with each Wilson customer! More

by Stoehrd46
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Mark Wacker
January 03, 2023

The videos of the service were entertaining and helpful. Thanks for a full inspection and telling me how good my purchase was. More

by lamiller2409
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maxwell Nelson
January 02, 2023

Always friendly, courteous, knowledgeable. They offer shuttle service but we usually just wait because they are timely. More

by Lisahunt36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Smalley
January 01, 2023

Waiting too long when I took my car in for a regular servicing and not being informed about what’s going on. More

by pwolfe1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wacker
December 31, 2022

3 hour wait for a scheduled oil change. No consideration for my time and inconvenience. In todays world notifications that they where hours behind should be standard More

by JOSHGANSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Only service
December 31, 2022

Fantastic service and better people! Would recommend to anyone that is looking for service or body work if asked. More

by cbandrews34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
December 31, 2022

Came in for our regular Maintance on our Toyota. Our car plate bolts had broken off. We asked if there was a way to get it the bolts out. They said they would look at it. After a while they told us More

by dcopelandia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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